Hi Tania,
Wow, you've been through the wringer with this issue...

I see you've gotten some good suggestions though...I'd definitely think using your backups and re-installing your theme would work. However, I've never done this yet, so I don't want to steer you in the wrong direction.

I use a test site on SiteRubix to test things for my main site, but I'm not exactly sure what they mean by "sandbox" site...maybe it just means not activating the "all-in-one-seo" plugin or checking the box "discourage search engines from indexing this site" in the WP settings.

Anyways, if you can access site manager at all that might help to make a test site running your theme and all the plugins you have on your main one. This way you can check to see if it is a plugin problem or not. Or, like you said a "gremlin" has gotten in your main site's theme. But, problem is, I'm not sure if you can stay logged in within site manager or not to do so. If you can though, just name it whatever you want, but not the same as your main one since it'd be too easy to get confused.

I'm thinking it'd be worth a try...I usually just add a bunch of nonsense writing to make up some posts and pages along with a few images to see how things work.

I hope maybe this may help, and if can find anything on how to re-install your content to a fresh version of your theme I'll let you know. Anyways...gotta go for now. My son is driving me up the wall since I promised I'd take him swimming, lol.

Best wishes :) ~Sherry

Hi Tania,

I am not too familiar with gravatar, although I have an account, it's still pretty foreign to me.

I remember an issue I had a few years ago with a website I was working on for a local theatre I volunteered with. I had severe problems with the hosting company they used and when I changed to another host, I still had problems. This time, it would log me out in the middle of my work. It was not my computer or my ISP. It was, in fact, something to do with my FTP. Maybe the FTP between WA and WP got messed up somehow.

I can't remember if you said you contacted WP. If you haven't, maybe you can give them a try and ask about the FTP. I don't remember how I resolved the issue (I am not a techie). I only followed instructions I was given (a lot of tears were shed from total frustration).

Sand box, I think, is another name for a test site. I have one set up on siterubix. I saw someone suggest it and thought it was a good idea. In fact, I use that site to follow the course. That way, my real website doesn't get messed up.

I, like you, do not know how to back up my content. Would be worthwhile to anyone to know how to do that.

I do hope you get it worked out.

Hi Tania. Just a thought. Not sure if it has anything to do with your site issues. I was wondering ... do you have different emails for each cat? Are you creating new users for each cat and signing in with those emails? Are you signing in only with the email you originally signed into WordPress with? If signing in with different emails, maybe that's the issue? Just a guess.

When the WP log in screen popped up with your credentials, that's because your username/password were "saved". I'm pretty sure WP, WA are not related to the site issues. These are just some "thoughts". I like to help people when I can. I hope you can get everything sorted out and working for you.

I have just seen a message on my last blog on this matter and i thought i would put it here, he made some great point and raised some great questions which i have answered

johnathon195 about 8 hours ago WROTE

Hi Tania.

I've just read some of the associated replies, with your problem, and some of the advice or ideas seem to be getting me to think that 1) support are fobbing you off, because they haven't come across this sort of thing before.So they're not able to help you, they have stock answers to most issues.
2) You're problem to being logged out of WP,( session expired) is an ISP issue as you should be able to stay within WP indeffinately.
3) I also think that there is an issue with being in WP via WA site,and solely in WP, i'm quite often in both but when i return to wa i have to sign in to site builder again.
4) If you able to access site in WP do so, make an adjustment and update it, sign out, then log in to WA access your site through their link and see if amendment you made holds.
You might be experiencing these problems because you have too many windows open at the same time.
your first screen shot would suggest that you're trying to log in to WA when you already logged in. The screen shots of " Expired session" in WP are completely different apart from the obvious being in one your in general settings and the other your in Pages, the side menus are totally different. If you have too many additions plug-ins it will affect your site.One of them is either corrupt or is not tested in WP. Only other suggestion i can make is contact WP directly and see if they can suggest anything. Having different themes shouldn't cause a problem.
Reply Like 0
T1967 Premium 10 minutes ago
Hey honey.....
1. Yes they are and it is very BAD OF THEM .
2. Yes, you would think that wouldn't you but no......my network is fine...i had it checked out......they reckon it is an issue in wa...

"i am not alone with this happening and some people have said when they reset the password to enter the wp-dashboard the problem when away for a while anyway......hummmm......"

FUNNY HOW SUPPORT SAID they had NEVER heard of my complaint about the session time out before huh...lol

3........3) I also think that there is an issue with being in WP via WA site,and solely in WP, i'm quite often in both but when i return to wa i have to sign in to site builder again......SO YOU RECKON i should try accessing it via wp-admin in the url window of a new tab? one problem with that if i need to log in as one of the cats to answer a comment or write a post....i cant.....as the other problem i have is my admin & pw dont work , i told this to support and they said the two are not linked
see Its not me - its you !
4. see end of 3.
also i was actually in wa site manager doing some updates when i got kicked out (the window just changed to the screen shot when i was in the middle of amending content in one of my pages) and just take to exactly where the screen shot was...the screen shot is not where i log in and i personally never use that login way....i log in through my emails so that screen shot was new to me and i only had one tab/window open :-))

2nd screen shot, i was in wa and went into wp dashboard via wa site manager as i had to log in as one of the cats or mummyourguardian, cant remember which so that is why the wa window was open.
PLUGINS,.....yes support advIsed that the ckeditor was causing a problem and i had deleted it and had deleted all non essential plugins and they said it wold be okay........all of these screen shots happened after the ckeditor was un-installed...so support had ruled out a plugin issue....

FUNNY thing is i have been working all weekend here in WA only and have not been anywhere near the wa site manager, wp editor and what do you know ....not once have i timed out or been kicked out of the system....but new shite has happend since then....check out the end of my blog
Its not me - its you !
Do you know how i can just restore (from my backups i do every day at 06.00 hours) just my content as the outsider that looked at my site suggested that i remove my theme completely and re-install it and then restore my content to the site.....any tips.....need to include my plugins to restore also...obviously lol lol lol xoxox

Hey guys, i got a messge today and this was part of it

Did support ever suggest to you to try making a sandbox site on
Rubix to test new stuff out before bringing it live on your main site?

My anwer is no, it was never suggested, what is it and how do i do it or ...can support set it up for me ? Anyone else using it ?
:-)))

It was also suggested to me by an outside source, that i might back up my content......I have my site backed up, but i dont know how to back up just my content.......and then delete and re-install my theme, just in case there is a gremlin hiding in it.

HEY SUPPORT...........How are these things done please???

Hey Girl! Unfortunately I have learned the sight and touch method. If I was there we could walk you backwards until we found the problem. So, again I am of little to no help at all.

However, I will tell you what I told someone else earlier. What doesn't kill us will only make us stronger. I expect you will NOT quit because you're not a quitter.

It is sooo often that things don't work - and when you shut down your computer and try again, it works. AND often, alone changing the browser works. I cannot have a banner for my iBook on my website when I use Chrome, but it is there when I use Firefox.
So please, consider that it is often not the fault of the website, but of the access from your computer. I learnt it, too, the hard way, blaming others for what was not their fault.
Try again, also from another computer, of a friends computer etc. You will find out - hopefully - what was the reason. Sometimes some settings change, firewalls or similar things in your computer which you are not aware of.
You might also contact a computer guy for checking that out with you!

I hope that helps.
Encouragement from HEidi

Silly question but have you tried to reset your password? It fixes whenever it times me out of Wordpress...

Gravatar is linked to the email set in Settings > General... Do they match? ANNIEthecat login should have anniethecat@... address in general setting?

Comments... Settings > Discussion Settings. When I had a trouble, support told me to extend "Automatically close comments in X days"...longer like 999 days (even the box is not ticked - can't explain the logic) and it fixed mine.

It sounds like you need to clear your cache and browser history on your computer. Then log in under a different site like Liz suggested. Also, use your virus scan to make sure that you don't have a virus on your computer. Then go into your email where you have your WA info going to, try to log in to your site, and see if it has cleared it all up. If you have a backup of your site on your computer, you can reload it onto your WA account and not have to worry about it being lost. I had a similar problem as you did and this is what I did to correct it. Found out that I had a virus on my computer and I also cleaned the cache out. I clear the cache out more often. And most of the problems go away.
Hope this helps. It sounds so much like what I went through. I had gone to Lynda.com to find out about the WordPress, viruses, and other things that could go wrong and finally figured out that it wasn't my website that was affected. That is just what started it all. After clearing the cache and quarantine the virus, all my problems went away. All I can say is to try it. Then let me know if it works for you.

I might be completely off, but what if you try a different browser like Firefox? I've been told this could be why something won't seem to work on a website...

I seriously hope you get it all sorted out and it'll all be ok. Good luck! Sending you light and love ;-)