I've been using wpforms for some time now, and only discovered yesterday that it was not working on my mobile device. It looks good on desktop but shows only a line of code whe
Mine is working fine. Maybe if you provide the link to the page someone can have a look on their phone to make sure it is a mobile problem and not maybe a cache problem. I don't own a fancy phone.
Thank you very much for your reply. Please would you be kind to check it on yours? The link is https://stunninghotels4u.com
Is it this page: https://stunninghotels4u.com/contact-us/
Also try this: https://search.google.com/test/mobile-friendly
Lastly clear your cache on your phone (press reload for the page) and see what happens.
You can also clear cache for the website under Websites, SiteManager, select details, Under SiteSpeed you will see Clear cache.
It's the homepage. The URL without contact-us. Did you check it out? Did you see the contact form fields at your end?
Yes I only see the code. Just go back to the backend of WP and remove it and insert again.
Are you using a page builder for your website or the normal classic editor or the block editor?
I know elementor. Did you use the HTML option to insert the code? Maybe you used Text instead.
Yes I did. That same code is working on another page. You have made me to discover that I was using one code for the two forms. I will create new codes and test again. I'm really grateful for your invaluable help. I'm sure that's the issue.
You can use the same code. No need to create a separate code. But in elementor you have to use the HTML element to insert the code and not the text editor element. Did you create your normal contact us page in classic editor or did you use elementor as well?
It is how you insert it:))
With classic editor you can just copy and paste the code. Easy.
With elementor it is a bit different.
The thing is that same code is visible on my mobile for another page. This one for instance, https://stunninghotels4u.com/customized-flights-search-services-offered-by-stunninghotels4u/, is visible on my mobile. And I used Elementor to create that page
I have created a short quick training video on youtube. No sound and basic for you to have a look.
https://youtu.be/3k8IwwYaHyM
You are amazing. Wow I lack words to describe this kind gesture. I'm heading over there right now to check it out 👏👏👏
I had never ever exploited the WordPress options in Elementor before. This page builder is really amazing. Thank you very much for helping me to discover an extension of Elementor.
So I followed the steps as per your video and had a new form created at the bottom of my homepage. It still appears on my desktop, but doesn't appear on my mobile.
I don't know if it appears on your mobile. Please, can you check your mobile again? I really hope I'm not asking too much.
Thank you very much.
I see 2 sets of code on desktop and mobile. No contact forms. Not sure what is going on. May you can contact support.:))
https://www.screencast.com/t/Vg09juwIWryi
Thanks a million for your patience. It's bizarre that all 3 forms appear on my desktop, but only 2 codes on my mobile.
I will contact support as you suggested.
Yes, I did. I completely changed plugins and the problem was solved.
Thanks for the follow up. You might want to consider checking your mobile forms from time to time since you are using WPFORMS. They seem to have some issues at that level.
See more comments
Anybody having issues with wpforms not working on mobile ?
I've been using wpforms for some time now, and only discovered yesterday that it was not working on my mobile device. It looks good on desktop but shows only a line of code whe
Mine is working fine. Maybe if you provide the link to the page someone can have a look on their phone to make sure it is a mobile problem and not maybe a cache problem. I don't own a fancy phone.
Thank you very much for your reply. Please would you be kind to check it on yours? The link is https://stunninghotels4u.com
Is it this page: https://stunninghotels4u.com/contact-us/
Also try this: https://search.google.com/test/mobile-friendly
Lastly clear your cache on your phone (press reload for the page) and see what happens.
You can also clear cache for the website under Websites, SiteManager, select details, Under SiteSpeed you will see Clear cache.
It's the homepage. The URL without contact-us. Did you check it out? Did you see the contact form fields at your end?
Yes I only see the code. Just go back to the backend of WP and remove it and insert again.
Are you using a page builder for your website or the normal classic editor or the block editor?
I know elementor. Did you use the HTML option to insert the code? Maybe you used Text instead.
Yes I did. That same code is working on another page. You have made me to discover that I was using one code for the two forms. I will create new codes and test again. I'm really grateful for your invaluable help. I'm sure that's the issue.
You can use the same code. No need to create a separate code. But in elementor you have to use the HTML element to insert the code and not the text editor element. Did you create your normal contact us page in classic editor or did you use elementor as well?
It is how you insert it:))
With classic editor you can just copy and paste the code. Easy.
With elementor it is a bit different.
The thing is that same code is visible on my mobile for another page. This one for instance, https://stunninghotels4u.com/customized-flights-search-services-offered-by-stunninghotels4u/, is visible on my mobile. And I used Elementor to create that page
I have created a short quick training video on youtube. No sound and basic for you to have a look.
https://youtu.be/3k8IwwYaHyM
You are amazing. Wow I lack words to describe this kind gesture. I'm heading over there right now to check it out 👏👏👏
I had never ever exploited the WordPress options in Elementor before. This page builder is really amazing. Thank you very much for helping me to discover an extension of Elementor.
So I followed the steps as per your video and had a new form created at the bottom of my homepage. It still appears on my desktop, but doesn't appear on my mobile.
I don't know if it appears on your mobile. Please, can you check your mobile again? I really hope I'm not asking too much.
Thank you very much.
I see 2 sets of code on desktop and mobile. No contact forms. Not sure what is going on. May you can contact support.:))
https://www.screencast.com/t/Vg09juwIWryi
Thanks a million for your patience. It's bizarre that all 3 forms appear on my desktop, but only 2 codes on my mobile.
I will contact support as you suggested.
Yes, I did. I completely changed plugins and the problem was solved.
Thanks for the follow up. You might want to consider checking your mobile forms from time to time since you are using WPFORMS. They seem to have some issues at that level.
See more comments
Hi,
I need some help, please.
How Do I Insert A Comment Box In The Middle Of A LANDING PAGE?
Any suggestions will be very much appreciated.
Thank you very m
Jay's last webinar covered this so well. Understanding Engagement Check it out, it should give you everything you need to know about this topic.
Blessings
Ray
Your theme *may* have a shortcode to display comments - check out the theme documention for more details on that.
Alternatively if not you could leverage a Facebook comment box quite easily, the guide to that is available here: https://developers.facebook.com/docs/plugins/comments/
Thank you very much.
I already checked out the Facebook comment box option but it would appear it's going to replace the default comments at the bottom of each post, and I don't want that to happen.
Will it be possible to activate this plugin to work only on my one landing page? I love the default comments at the end of my posts.
You can add the Facebook script "inline" so it won't replace anything - you can still keep your default comments after posts...
Just simply add the Facebook code into the page/post where you wish for them to display & that's the only place they'll show up.
---
I see you mention Facebook "plugin"... That *may* replace your existing comments - but I am not referring to a plugin I'm just referring to the actual code you can copy from here: https://developers.facebook.com/docs/plugins/comments/
I followed the steps provided and it didn't work. I don't know if there's something I missed.
I'm not comfortable editing theme files, so I used the HEADER FOOTER PLUGIN.
I placed the code generated in the footer area. But the comments box didn't appear.
Please help.
You shouldn’t need to edit theme files or add plugins - just create a comment box using the link I sent you, grab the code & then place it inline in your post/page using the “Text” editor :)
My bad - apparently WP doesn’t let you add JS code directly to posts/pages by default - but if you follow step 3 on this article you’ll be able to get it sorted: https://www.wpbeginner.com/wp-tutorials/how-to-easily-add-javascript-in-wordpress-pages-or-posts/
When I generated the codes, I was provided with 2 different sets of codes as shown below:
👇
https://www.screencast.com/t/LPU9K9v8Y
Concerning the first code, I placed it in the footer section of my HEADER FOOTER PLUGIN, unless that's not what I was supposed to do.
As for the second set of codes, I placed them on my landing page in question in the HTML section.
I didn't mention that I created my landing page using Elementor. Did I miss a step?
You’ve done it right - that’s fine, however you may need to move the code into your header rather than your footer.
I moved codes to the header but it didn't still work. I will try out the recommendation before the header one.
See more comments
How do I insert a comment box in the middle of .?
Hi,
I need some help, please.
How Do I Insert A Comment Box In The Middle Of A LANDING PAGE?
Any suggestions will be very much appreciated.
Thank you very m
Jay's last webinar covered this so well. Understanding Engagement Check it out, it should give you everything you need to know about this topic.
Blessings
Ray
Your theme *may* have a shortcode to display comments - check out the theme documention for more details on that.
Alternatively if not you could leverage a Facebook comment box quite easily, the guide to that is available here: https://developers.facebook.com/docs/plugins/comments/
Thank you very much.
I already checked out the Facebook comment box option but it would appear it's going to replace the default comments at the bottom of each post, and I don't want that to happen.
Will it be possible to activate this plugin to work only on my one landing page? I love the default comments at the end of my posts.
You can add the Facebook script "inline" so it won't replace anything - you can still keep your default comments after posts...
Just simply add the Facebook code into the page/post where you wish for them to display & that's the only place they'll show up.
---
I see you mention Facebook "plugin"... That *may* replace your existing comments - but I am not referring to a plugin I'm just referring to the actual code you can copy from here: https://developers.facebook.com/docs/plugins/comments/
I followed the steps provided and it didn't work. I don't know if there's something I missed.
I'm not comfortable editing theme files, so I used the HEADER FOOTER PLUGIN.
I placed the code generated in the footer area. But the comments box didn't appear.
Please help.
You shouldn’t need to edit theme files or add plugins - just create a comment box using the link I sent you, grab the code & then place it inline in your post/page using the “Text” editor :)
My bad - apparently WP doesn’t let you add JS code directly to posts/pages by default - but if you follow step 3 on this article you’ll be able to get it sorted: https://www.wpbeginner.com/wp-tutorials/how-to-easily-add-javascript-in-wordpress-pages-or-posts/
When I generated the codes, I was provided with 2 different sets of codes as shown below:
👇
https://www.screencast.com/t/LPU9K9v8Y
Concerning the first code, I placed it in the footer section of my HEADER FOOTER PLUGIN, unless that's not what I was supposed to do.
As for the second set of codes, I placed them on my landing page in question in the HTML section.
I didn't mention that I created my landing page using Elementor. Did I miss a step?
You’ve done it right - that’s fine, however you may need to move the code into your header rather than your footer.
I moved codes to the header but it didn't still work. I will try out the recommendation before the header one.
See more comments
Mine is working fine as well.
That's great. Mine has been causing funny issues since yesterday. I raised a SiteSupport ticket. I hope they sort this out.
Thanks for reassuring me that WPFORMS work well on mobile.