Is your site secure?
Just had some issues with this and discovered that my site was not secure. Look at your URL in the field with your website name at the top of the screen and make sure the padlock is in a locked position. If it does not, then you should contact Site Support to have them help you to secure your website.
I have no idea what they did, but it took a few weeks to work their magic and fix my issue. When I did a couple of site comments for other WA members, I noticed both of their websites were not secure as well.
Please do this simple check.
I'm sure this is mostly a heads up for the other fellow newbies who don't realize they have a problem if their URL doesn't show the closed padlock and the word Secure at the beginning of your URL.
As a non-techie, I just know this isn't a good thing and wanted the newbies to be aware. Sometimes you just don't know what you don't know.
Update 5/19/18: I discovered that my free website under Siterubix was not secure. After contacting Site Support for help, they advised that SiteRubix sites are not covered by the SSL Security (https). I must transfer it to an owned domain. Thought you would like to know if you are using the free Siterubix websites.