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INSIGHTS2 MIN READ

WA Suggestion: Fix the Unanswered Question System

ninjazrb

Published on August 7, 2015

Published on Wealthy Affiliate — a platform for building real online businesses with modern training and AI.

Let me start off by saying, this is a revised version of a suggestion for Wealthy Affiliate I already made. After receiving a lot of community feedback I switched it around a little bit and approved upon it. Here is the original:

https://my.wealthyaffiliate.com/ninjazrb/blog/wa-s...

I've noticed that a lot of the time when I ask a question in the community I am at first met with an answer that doesn't solve my question for me, or a reply that is not an answer. Although I appreciate people trying to help, this makes it a lot harder to get an answer because my question is marked as "answered" by the system and is removed from the unanswered category.

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I think it seems kind of silly for a question to be considered answered once it receives any sort of reply. This often is not the case. A few members of the community and I have worked out a new system that eliminates this problem.

After a question receives a reply it leaves the unanswered category, but the person who asked it is prompted to decide whether their question has been answered. If they choose "yes" the prompt goes away and the question remains marked as "answered". If they choose "no" the question is put back into the pool of "unanswered" questions.

This is a problem I've encountered many times, and I know many other people have too. I don't see any problems with implementing a new system like this one.

Please, don't hesitate to share your thoughts below. Whether you think this is a great idea or a terrible one, share your thoughts so I can improve upon it. If you would like to see this system or something like it implemented, like this blog.

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