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I was going to cancel my membership and did not notice that it auto-renewed. How do I get a refund and cancel my membership? Thanks in advance for any help in this matter.
Here's the link to your subscription where you cancel your membership.
https://my.wealthyaffiliate.com/account/subscription\
scroll down on left hand side see "cancel billing:"
Hi - click on your profile photo at the top right of the screen, and go to Account Settings and Subscription. Scroll down to see the Cancel Billing option.
There are no refunds as per the terms and conditions of the platform. However, if you believe you have exceptional circumstances, go to wealthyaffiliate.com/contact and explain your situation.
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How to cancel membership and get refund?
I was going to cancel my membership and did not notice that it auto-renewed. How do I get a refund and cancel my membership? Thanks in advance for any help in this matter.
You can go here
https://my.wealthyaffiliate.com/account/subscription
And cancel billing.
For any websites hosted here, you need arrange alternative hosting for your website before your subscription ceases as you would be locked out the platform, site support back ups are only available for 60 days.
You can never revert back to being a starter.
I also suggest you backup your sites, you can use the AIO WP Migration or Updraft plugins. UpdraftPlus is a premium and highly recommended
.
Also domain names must have passed the grace period of 60 days.
Here's the link to your subscription where you cancel your membership.
https://my.wealthyaffiliate.com/account/subscription\
scroll down on left hand side see "cancel billing:"
Hi - click on your profile photo at the top right of the screen, and go to Account Settings and Subscription. Scroll down to see the Cancel Billing option.
There are no refunds as per the terms and conditions of the platform. However, if you believe you have exceptional circumstances, go to wealthyaffiliate.com/contact and explain your situation.
See more comments
Has anyone have any problems sending emails from their site email? I can receive emails, but I am unable to send emails. Site Support has been unable to help so far.
Hey Mike,
Sometimes we expect SIteSupport to have a magic wand, but alas, they don't. So, I can appreciate your frustration, as I'm guilty of the same sort of thinkin' at times.
However, using WebMail is never recommended for business use. What has always been recommended is to setup our domain email addresses forwarded to a gmail account.
Inside the gmail account, you can setup your domain email so that you can send and receive email using you domain email, which is more professional looking.
Here's a video to show you how you can do that: How To Use Your Gmail Account For Your WA Email Addresses Hope you find this helpful.
Site e-mail problem? can receive, but cannot send email
Has anyone have any problems sending emails from their site email? I can receive emails, but I am unable to send emails. Site Support has been unable to help so far.
Hey Mike,
Sometimes we expect SIteSupport to have a magic wand, but alas, they don't. So, I can appreciate your frustration, as I'm guilty of the same sort of thinkin' at times.
However, using WebMail is never recommended for business use. What has always been recommended is to setup our domain email addresses forwarded to a gmail account.
Inside the gmail account, you can setup your domain email so that you can send and receive email using you domain email, which is more professional looking.
Here's a video to show you how you can do that: How To Use Your Gmail Account For Your WA Email Addresses Hope you find this helpful.
If I purchase a .online domain outside of WA, will I be able to transfer it here for hosting?
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Will I be able to transfer a .online domain to wa?
If I purchase a .online domain outside of WA, will I be able to transfer it here for hosting?
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You can go here
https://my.wealthyaffiliate.com/account/subscription
And cancel billing.
For any websites hosted here, you need arrange alternative hosting for your website before your subscription ceases as you would be locked out the platform, site support back ups are only available for 60 days.
You can never revert back to being a starter.
I also suggest you backup your sites, you can use the AIO WP Migration or Updraft plugins. UpdraftPlus is a premium and highly recommended
.
Also domain names must have passed the grace period of 60 days.