The Official Bug Thread - Post Any Bugs Here

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Hey Folks,

This the bug thread if you are having ANY issues with the new platform here at WA. Please post your issues below and if you can, please provde screen captures of what you are referring to within the comments.


We appreciate your help and your feedback. We will get to ALL of these efficiently! :)

Cheers,

Kyle & Carson

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Recent Comments

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Kyle, we have a hiccup when posting pictures with our blogs. I shrink my pictures down to normal size because they were entirely too big. When I posted my Canva blog, the pictures reverted back to the original size, which is waaay too big. The pictures take up too much space on the page and makes reading the article difficult. I can’t fix it myself outside of shrinking the photo. However when I do as I said just before the photo auto reverts back to the original size.

Hi Kyle - just played one of the members vlogs in the home timeline ans wanted to turn off the cc - not possible...
so opened the post and tried again - yep possible there...
so tried another on the home page and again not able to switch off cc, but going to the post you can...
is this a little bug...
damn and only 5 points for finding a bug.....lol

+2 if you smash it with your eyes closed while hopping on one leg.

tried that and still no extra....
did miss a few times - i think....

Hi Kyle,

I am trying to build a new website, and whenever I attempt to install a new theme, I receive the following error: "Oops, something went wrong when installing your Awesome Website - let's try that again below."
NB: I tried several themes, and the same error message appears.
Any solution?

2

should be good to go with this now -just created a siterubix site

1

This has been sorted. We had a small bug this AM with that process that our team worked quickly to resolve.

Let us know if you have any further issues. :)

1

Hi Kyle - i have seen a few members having issues creating a site on a free site...
either from sitemanager or hubs...
sitemanager comesup with an oops message
but hubs just hangs...
it creates the domain but doesn't add the site to it....
i don't know whether you are working on this or it is an effect of something else...
but is going to appear a lot more as people try to create sites....

2

Thanks for letting us know Phil, we were on this bug this AM and have resolved. :)

1

thanks for the update Kyle and glad it is sorted...

just as an addon - on a starter account on the main dashboard down the bottom the text to prompt them to sign up is one character wide....very long but very difficut to read...
only needs a width = 20px added....to make it readable...
but if i zoom to 90% then it changes to about 200px...
still not right but ok....

Hello Kyle,
I've made an observation, more like a glitch when requesting SiteComments (on a post). After selecting everything required, when I submit the request nothing happens, no feedback and I've found myself hit the button again thinking it didn't go thru.. Little did I know I sent the 2nd request by doing that and used extra credits. Its happened more than once. So it is something to look into.

2

Strange, are you getting an erorr message or anything?

No error message, nothing happens but duplication and credit deduction

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