The Official Bug Thread - Post Any Bugs Here

Last Update: Nov 4, 2020

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2.2M followers

Hey Folks,

This the bug thread if you are having ANY issues with the new platform here at WA. Please post your issues below and if you can, please provde screen captures of what you are referring to within the comments.


We appreciate your help and your feedback. We will get to ALL of these efficiently! :)

Cheers,

Kyle & Carson

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Recent Comments

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Related to the Black Friday offer. I noticed yesterday that the Black Friday offer will run until December 1st. That is awesome!

But I saw that other members have a countdown banner in the top bar, informing them that the BF offer is still in effect.

In my WA dashboard, the banner is not showing, which might affect other members too.

Roy

Thanks Roy, I think this is because you moved to Premium monthly from P+ yearly, so this is potentially a one-off case we didn't account for. Thanks for letting me know, we are looking into this.

Thank you for the response. I was thinking along the same lines. Got in a "squeeze" of unforeseen expenses and needed move to the Premium monthly.

In relation to the yearly BF offers, Is it a glitch here as well?

is it only PPlus+ that is available or it is applicable to Premium too?

In my dashboard Premium is showing $499, and PPlus+ is showing $499 ?

Roy

I noticed something strange today. Is there a glitch with the Follow, Followed, and Following? The people that I had followed or followed are no longer there? It reverts to Follow. I have to start over and follow them again. They were puzzled because they thought we were following each other. I click Follow again. I decided to test this out by clicking my profile page and clicking follows people 1-200 - after 201- to about 2k. I follow again. I went up to 2k as Followed. When I was done and went back there, it reverted to Follow, not Followed, so I had to go through it again to click Followed or Following, and still, it went back to Follow. I gave up. But some did come on my profile page telling me they are following me around, so it must be working, just that there is a glitch.

There should be a WA Platform Category. There is none. Please consider adding that so it won't go to "Getting Started." The problem is with the WA Platform glitch. This is the same as in my asking question (sorry about the duplicate content)

Go to your profile, and click under "Show Network" and you will see it there.

https://my.wealthyaffiliate.com/brendamz/profile

See attached.

Right, I can see that. I am telling you, it dropped. It reverts back to as if I am not following (Follow) them when I know I am. There are two of them.. Show Network then Followed By, the second tab Following.. so which is which? There is a glitch here.

Where are you seeing the discrepancy. I see this the following.

Kyle the problem is not with the Followed By or Following. The problem is with the Follow button.

See screenshot 1

What happens when I click that it will show this Followed as in Screenshot 2 then it reverts back to Follow again, not Followed, I have to click Follow again then it shows Followed then it reverts back to Follow- even though it shows I am following them some have yet to Follow me back. The glitch is with the Follow button. Even though I just clicked Followed it still shows Follow same as Screenshot 1

Hi Kyle,

In the last week or so it seems like the Site Content Editor is sluggish and lagging. And after some time the browser pane of Chrome, with the content editor open, just freezes and says waiting for the page to respond, and then the connection to only that pane disconnects.

I can use other panes without problems.

I am using Chrome and haven't tried other browsers yet or another computer. It could be a problem on my side, bug wanted to check if there were something going on with the WA platform.

Roy

Thanks Roy, we are investigating and we will get to the bottom of it. Appreciate you bringing this to our attention, a few others have as well.

Hi Kyle ...
when clicking through from the notification at the top of the post you goto there is no back to dashboard button...
going from the top 10 or elsewhere you do get the button..
i know that the notification response maybe far down the page, but i still use the home button to get to the top, as the back to top button has gone...

That is because from notifications, we cannot assume that you are on the dashboard, as you can open those up from anywhere in the platform. So that would have to be much more sophisticated in nature, but nothing is impossible Phil.

Thanks for bringing this to our attention here, good ideas here. We will discuss and hopefully get this "back to where I was" implemented, as it is wont' necessarily be just the dashboard it could be anywhere from a notification, so there is another level of sophisticated considered. :)

good point ...
it would still be nice to have the option to get back to the dashboard quickly - ok there is the home button or wa symbol....

Yeah, both of those will take you back to the dashboard, if you were on the dashboard. If you were on another page, you can press the back button in your browser to get there.

Hi, Kyle another bug in the system.

just noticed that in an upcoming Live training from Jay which should be happening soon a few members asked where to subscribe.

They were told by Carson and another member to Click the "Subscribe" button toward the right-hand side of the page near the top.

Unfortunately, it is not there is this yet another bug since the major update needs to be put back in.

Refer to the image below

I believe once an expert class is an hour away from being live, the "About the Expert" area to the right of where the video plays where you'd normally see the "Subscribe to Watch" button becomes the Live Chat window.

I think that's how it's always been.

Because in all the future expert classes the Subscribe to Watch button is where it's supposed to be.

Yeah, that is the case. Once the class is within the "live chat" mode, you cannot subscribe, nor do you need to to attend. It is not a pre-equisite to subscribe to a class, to attend. That is for the "notification" of the class, so we remind you when it is coming.

If you show up during the live chat period (an hour or less before), you are automatically subscribed.

I hope this clarifies for you Andre, and Eric was on point with his response here.

Thanks Eric good to know and makes sense
Appreciated

Thanks Kyle Eric explanation sorts that out which makes sense.

No prob!

Cheers enjoy your day/evening

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