Show Appreciation for the Wealthy Affiliate Community (What Got You Here May Not Keep You Here)
The purpose of this blog post is to thank Kyle Loudoun and Carson Lim, and everyone who is involved with the day to day operation of Wealthy Affiliate for such an outstanding platform
One of the wonderful aspects of Wealthy Affiliate is Site Support, the Help Center, Live Chat, and the opportunity to send a PM basically to any member of Wealthy Affiliate if you need to do so.
I know personally that these four benefits were the selling point that caused me to join - and to this day it was one of the best business decisions I've ever made.
However, in every "community" there are issues from time to time.
Sometimes We Rub Each Other the Wrong Way
Some of you reading this blog post may have had a less than stellar experience trying to interact with another member here at WA.
I know when I first came aboard, I was fresh off of my membership with the Warrior Forum, and I was one of those guys that would pm you as many times as I deemed necessary if I needed help.
That was a bad habit I picked up from the Warrior Forum.
As a matter of fact, if you were a successful War Room member, or I perceived you to be successful and you could help me with an issue, I was going to pm you.
I would literally wait for days for someone to pm me back. Sometimes, I never received a response.
Usually if I sent a detailed message of a paragraph or two trying my best to outline issues I needed help with, along with appreciation for their time and a Thank You, I would get back only 3 or 4 sentences to "just go do this..."
The Warrior Forum was brutal.
My Sincere Apologies
Although we're a large community, we can't physically see each other, so when someone at WA get's a PM, it's not possible to know just how busy they are or if someone's in the middle of a project.
I want to take the time to apologize to anyone I've ever PM'd here at Wealthy Affiliate if I've interrupted you, irritated you, or showed a lack of appreciation for your time.
I really mean it.
Along with my Make Money Online posts, I write posts on personal development, and I can usually get a sense of a person's demeanor or disposition by the way they reply back.
I remember one incident here at WA about a year ago where I had sent a PM to someone in the top 50, and the reply I got back was such that I wouldn't PM that individual again.
Most of the reply's I've received have been kind, considerate, and showed a genuine willingness to help. There are many hands here at WA that have made my load lighter, and I sincerely appreciate it.
Do You Feel That People Don't Appreciate Your Time?
To those here at WA who find guys like me irritating and an encroachment of your time, think about this:
There is a Chinese saying that goes: “If you want happiness for an hour, take a nap. If you want happiness for a day, go fishing. If you want happiness for a year, inherit a fortune. If you want happiness for a lifetime, help somebody.”
For centuries, the greatest thinkers have suggested the same thing: Happiness is found in helping others.
"The sole meaning of life is to serve humanity" — Leo Tolstoy
"We make a living by what we get; we make a life by what we give" — Winston Churchill
"Giving back is as good for you as it is for those you are helping, because giving gives you purpose. When you have a purpose-driven life, you’re a happier person" — Goldie Hawn
"You can get everything in life you want if you will just help enough other people get what they want. - Zig Ziglar
"There is more happiness in giving than there is in receiving" - Jesus Christ
Science Confirms the Benefits of Helping People
Scientific research provides compelling data to support the anecdotal evidence that giving is a powerful pathway to personal growth and lasting happiness.
Through MRI technology, we now know that giving activates the same parts of the brain that are stimulated by food and sex. Experiments show evidence that these reactions to genuinely helping people is hardwired in the brain—and it’s pleasurable.
Helping others may just be the secret to living a life that is not only happier but also healthier, wealthier, more productive, and meaningful.
Helping Doesn't Always Feel Great
On the other side, it's a fact that giving doesn’t always feel great. The opposite could very well be true: Giving can make us feel depleted and taken advantage of.
This could be true of those here at WA who are very successful. Some may feel that people who are always "encroaching on their time" are unappreciative and don't understand.
Granted, that may be true to some extent. It's also true that life is 100% how you view it. It's our FEELINGS that motivate us. It's HOW WE FEEL that determines what action we take
How Do You View People - Really?
The answer, then, is changing the way we view people - changing how we view a potentially irritating situation.
I had to learn to change the way I feel...
I own a window cleaning business here in Baltimore, Maryland. 98% of my customers are residential customers. Many times they can be downright rude and unappreciative.
However, I cannot act the way they act! I must be a professional.
When I'm in another person's house, their "space", I have to be on my best behavior. I can't tell you how many times customers have absolutely irritated me; sometimes the homeowners would irritate me so bad I would go outside to the work van and just sit and calm down.
I had to learn to change the way I feel toward the customers, especially those who are abrasive and rude. It wasn't until I learned the power of two words that my relationship with customers started to improve in ways I couldn't imagine:
Even when I knew I was right, if the customer felt I've given them less than adequate service, I put my feelings aside and learn to say "I'm Sorry..."
Two of the most powerful words on earth...
I Had to Change the Way I Think
It wasn't until I changed the way I view people that my relationship with the customers drastically improved.
I learned the hard way a very important lesson: You cannot make any measurable progress in any endeavor in life until you change the way you view people.
I have one window cleaning customer who gave me a surprise the first time I visited him.
I rang the doorbell and a man came to the door. I introduced myself with my business card.
As soon as I walked in the door along with my assistant he said: If you break any of my (bleeping) windows, I'm gonna kick your (bleep)"!
I'm a 6' 2" tall black dude. This is a feisty Italian guy in a wheelchair!
There was a pause. I looked at him and I bust out laughing with a smile on my face.
I said "Mr Frank - how are you gonna kick my (bleep)? Can we video this and put it on YouTube? We'll both make a fortune"
He started laughing. "I'll find a way, (bleep it)!" he said.
After that exchange we talked during the entire appointment.
He's been one of my best customers for years.
I got to know the guy, why he's in a wheelchair. His wife is a wonderful person. He's still abrasive to this day, but because I made a decision to view my customers differently, we have a great relationship. We call him "Potty Mouth Frank."
We clean Mr Frank's windows twice a year, and every time we come he reminds us "Don't mess up - I'm gonna kick your (bleep)!"
Mr Frank will do anything he can to help you if you ask.
The point is this: Regardless if you have a brick and mortar business or an online one, it's Enter your own correction... to learn how to treat your customers and your online contemporaries and develop a genuine willingness to help people.
I can tell you for a fact that many of you here at WA would see a measurable increase in revenue if you made your #1 priority finding a way to genuinely HELP PEOPLE.
I can also tell you for a fact that some of you here at WA need to "step your game up" and incorporate more professionalism in your online demeanor, especially when you feel irritated at the demands coming at you from all sides.
Your Attitude Will catch Up With You
Unfortunately, there are some who will dismiss this post and say I don't know what I'm talking about.
Yes...there are people who are arrogant and are firmly set in their way of thinking, especially if their are convinced their way of thinking has propelled them to some measure of success.
I have news for you...
It was your skill set that allowed you to enjoy success. Your arrogance just came along for a ride.
Funny thing about arrogance - it always hits a brick wall. Hard.
Learn to love helping people.
Do it 'cause you want to.
You will never regret it.