If I receive no commission for a referral does that mean she cancelled? WA still shows her at Premium... I don't see any "cancellation" notice anywhere.?
Like ChrisTowers said: if you know they signed under your link, they're still listed as premium/active and you've had no indication of a commission, I'd contact support.
If someone has joined under your affiliate link... and has then gone on to subscribe .. then you should be credited.. if this is not the case I would contact the support department to check it out..
Chris
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Wa commissions - help with referrals. cancelled or not?
If I receive no commission for a referral does that mean she cancelled? WA still shows her at Premium... I don't see any "cancellation" notice anywhere.?
You will only receive a commission if your referral is an active premium member. When viewing your premium referrals only list you can see if any payments are pending.
If she appears on your premium referrals list, does not have a payment pending tag, and you still haven't received any payments, then contact support.
Note, you never get any cancellation notices.
Like ChrisTowers said: if you know they signed under your link, they're still listed as premium/active and you've had no indication of a commission, I'd contact support.
If someone has joined under your affiliate link... and has then gone on to subscribe .. then you should be credited.. if this is not the case I would contact the support department to check it out..
Chris
See more comments
You will only receive a commission if your referral is an active premium member. When viewing your premium referrals only list you can see if any payments are pending.
If she appears on your premium referrals list, does not have a payment pending tag, and you still haven't received any payments, then contact support.
Note, you never get any cancellation notices.
Thanks so much!