More Difficult To Navigate WA Help
Each time I come to WA to search for training or blog on what I need to learn, it is like Greek to me. An update is supposed to help and not complicate matters. The earlier one is much self-helping. How do you search for what you need with this new format?
I want a blog or writing on email marketing, and I am unable to arrive at it. I want an idea on Active Campaign, more so if anyone is using it here.
Thank you.
Lanu.
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Hey, Lanu. You probably know this, but the magnifying glass at the top right of the dashboard opens to a question bar. I have found that I have to choose the right words for my query, but I usually get the answers I need. If I don't understand the first answers I get, I ask in a different way. The other thing I do a lot is go to the live chat and ask about a question. People there usually can point me in the right direction for an answer. Keep trying.
Hi - Israel has written some training on Active Campaign which may help. Active Campaign: The Perfect Automation Tool for Building Customer Relations But yes, the search feature is not user-friendly and a new version is currently on the next list of improvements for the platform.
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I agree. The search function is not user-friendly or helpful at all. Tried to use it after the update but gave up quickly.
I was a bit disappointed because I hoped for a better search option after the update.
It would be nice to have a search option which gives you more than only a few options to choose from.
Thanks for sharing Lanu.