Having Some Major Issues With SiteComments
I'm now running into my first really severe problems with SiteComments. Whenever I publish new content to my site, I always request a comment or two and it usually would be pretty quick in receiving those comments. Over the past year though, I've noticed it has been taking longer and longer to receive comments, but I would still eventually get them.
Well, it now appears I've hit the maximum amount of time that my comment requests are allowed to go because I've now gotten 2 private messages from the TheWA Team basically stating that my comment requests have been cancelled because it has taken too long to receive them and so I was refunded the 2 credits I initially used for requesting them. That was yesterday though.
I decided to try requesting them again, but this time followed a suggestion from that private message that I space them out so I chose to do 7 days instead of getting them as soon as possible which is what I've normally done. Well now I've checked my email and see that I've received a 2nd private message from TheWA Team saying basically the samething as the first one, but I did not get my credits refunded this time and it really makes no sense because on my second request I chose the 7 day option.
Has anyone ever gotten these messages before or have had problems receiving comments in a timely fashion? It is kind of disappointing that it has been taking longer for me to receive comments to a particular post and then see this happen.