WA Site Support is Number One
Last Friday (09 Mar) I was trying to get into the "back office' of my website and a message kept coming up that "hackers are attempting to enter your site". I tried getting out reloading, etc. Same thing again and again.
So I contacted Site Support and told them of the problem. It was not more than 35 minutes after asking me a question or two, they came back and said try it now!. I got right in. Whether this was malware or virus, I don't' know and really don't care, all I know it was a serious problem.
So I left my hat to WAs' wonderful Site Support!
Bill
Recent Comments
44
That must have been very worrying...so glad that Site Support managed to fix it so quickly for you.
Hi Isabella,
Thanks for your comment. I have malware attack before that my local computer guy was able to rid the system. Of course the problem wasn't at WA.
Bill
I've used Tech support more than once. They've been just amazing every time. I was totally shocked at how quickly they fixed the problem.
Hi Darlene,
Yes, they seem to be able to make it seem like you never had a problem, but I know it was real. Thanks for commenting.
Bill
Hi Trevor,
Thanks for your remark. Tech Support is always in the background which is normal, but I wanted to shed some light of appreciation their way.
Bill
I have not met Tech Support yet, I'm sure it is soon coming. All I hear is wonderful things about them!
Janice
Hi Janice,
It is better if you don't need them, but if you do, they can do whatever it takes to get your running again.
Bill
Sorry to hear that you had the trouble, but glad to hear that Support got your sorted out so quickly
~Shell
Hi Shell,
Thanks for commenting. It is frustrating to have to put up with these mindless hackers. But WA reassured me that all of us at WA are in good hands, technically
Bill
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Great Job WA Tech Support!
Hi Jesse,
Thanks for your comment.
Bill