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I had cancelled my monthly subscription but paid through PayPal. Need refund. Thank you
Hi - not only should you have cancelled your payment through your account settings here, but also your recurring subscription in your PayPal account.
*** reply #2: Mark -- if you've been able to resolve it by checking your WA accounts, great ... if you still need assistance, kindly contact WA via this link and fill in all the particulars ...
https://www.wealthyaffiliate.com/contact/
hey hi Mark -- how's it been going for you? ... sorry to see you leave so soon ....
just so you know, pretty much everything is available on-line on this platform for you to access, including all your WA accounts.
simply go to your WA profile > Account Settings > Subscription settings > billing - membership - payment source ... and amend, change as you need ...
wish you every Success going forward and should you change your mind, you'd be welcomed back! .. all the best .. :)
pls kindly see my reply #2 ... click on the contact link and fill in your particulars ... all the best ... :)
hi Melissa -- Site Support is for technical assistance, particularly for website issues ... fyi... :)
I figured they were for technical support but I've seen a few people contact site support for the same issue. I don't know what they did to help but the issue was always resolved. That's why I pointed him toward them ☺️
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How do I contact billing department please?
I had cancelled my monthly subscription but paid through PayPal. Need refund. Thank you
I had cancelled my monthly subscription last June 11, 2020
I need my refund to my credit card used for the billing to this account on June 20, 2020 which you're not suppose to charge me anymore since I cancelled it before the billing date through your billing phone number appearing on my credit card statement. Thank you for the cancellation.
Hi - you need to cancel your membership yourself through your account settings. Click on your profile photo then go to account settings and membership. Click cancel billing. I am not sure who you rang, but it is not possible to cancel over the phone.
Hi - not only should you have cancelled your payment through your account settings here, but also your recurring subscription in your PayPal account.
*** reply #2: Mark -- if you've been able to resolve it by checking your WA accounts, great ... if you still need assistance, kindly contact WA via this link and fill in all the particulars ...
https://www.wealthyaffiliate.com/contact/
hey hi Mark -- how's it been going for you? ... sorry to see you leave so soon ....
just so you know, pretty much everything is available on-line on this platform for you to access, including all your WA accounts.
simply go to your WA profile > Account Settings > Subscription settings > billing - membership - payment source ... and amend, change as you need ...
wish you every Success going forward and should you change your mind, you'd be welcomed back! .. all the best .. :)
pls kindly see my reply #2 ... click on the contact link and fill in your particulars ... all the best ... :)
hi Melissa -- Site Support is for technical assistance, particularly for website issues ... fyi... :)
I figured they were for technical support but I've seen a few people contact site support for the same issue. I don't know what they did to help but the issue was always resolved. That's why I pointed him toward them ☺️
See more comments
I had cancelled my monthly subscription last June 11, 2020
I need my refund to my credit card used for the billing to this account on June 20, 2020 which you're not suppose to charge me anymore since I cancelled it before the billing date through your billing phone number appearing on my credit card statement. Thank you for the cancellation.
Hi - you need to cancel your membership yourself through your account settings. Click on your profile photo then go to account settings and membership. Click cancel billing. I am not sure who you rang, but it is not possible to cancel over the phone.