Communication skill sets

How we as human beings communicate with one another is not just a single skill. Rather, it is a unity of various skills brought together to ensure that we can be best understood in the way we want to be accurately heard.

Speaking and listening involve a whole set of skills that most businesses complain is the most serious problem in their companies. Lack of effective communication with our WA colleagues, our customers, our affiliate companies, our website visitors, our families, and in most of our relationships is a huge acknowledged problem. It is the mother of misunderstanding, confusion, and conversational boredom. It begs the question “What in the world is this person talking about and what does it have to do with me?”

Communication is a large topic and will require skills in the areas of these contents:

1.SPEAKING

A.Clarity

B.Precision

C.Logic

D.Concreteness

E.Vocabulary

2.LISTENING

A.Biases

B.Prejudice

C.Overt interruption

D.Internal interruption

3.FEEBACK

A.Paraphrasing

B.Responding to the Speaker’s way of processing information

4.NON-VERBAL COMMUNICATION

Mastery of these skills will make you an enviable communicator.

Since communication is too large for only one blog, they will be presented to you in a series of five blogs (the first of which is this introductory blog).

Each of the next four blogs in the series will be titled as outlined above, 1 thru 4.

Your comments on this introductory blog will be most welcome. What would be most helpful would be your thoughts about what you would specifically like to see covered and dealt with. They may include examples, if you feel that would clarify your wishes.

I will reply to all your questions and concerns.

All are welcome and I hope to see you all. – Al Hurley