USERS WHO RESPONDED
When you see the "Red" indicator circle with the indicated number, (from previous page) you will want to scroll down through the discussions looking for a "Red Arrow" indicating which Member/s have responded to your question.
Example
If 3 members answered your question (indicated by a 'red' circle with the number 3) then you would scroll through until you found all 3 Members who responded.
In our example, (from last page) one Member had responded to our question. Therefore, when we look through Live Chat we will see the Member with the 'red' arrow next to there profile picture.
Of course, now you can just click "Reply" to answer them back and they will get the same notification you received when they answered you.
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STARREIRE
Premium
Hi Paul and Ann! Thanks a lot for timely training. Yesterday I didn’t get notification from Live Chat, I assume it’s because members replied in public area, not me directly. I was able to see answers after I scrolled down. Also, good to know that we need to leave Live Chat to get notified. Hope, I got it right! Thanks again.