QUESTION INDICATOR
While in Live Chat and you see a "Green" number indicator, this is telling you that a member needs help with a question. If the number is a "Green" "3" then 3 WA Members need help with a question.
In this example, we are going to use just 1 question which a Member needs help with. If you see the following Symbol (below) it will indicate 1 Member needs help with a question.
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STARREIRE
Premium
Hi Paul and Ann! Thanks a lot for timely training. Yesterday I didn’t get notification from Live Chat, I assume it’s because members replied in public area, not me directly. I was able to see answers after I scrolled down. Also, good to know that we need to leave Live Chat to get notified. Hope, I got it right! Thanks again.