How Do These 3 Customer Types Apply to Landing Pages?

Let us say for example that you are selling online courses about exercising. The main thing you decide to focus on is alleviating back pain through a combination of Yoga and Pilates.

You would definitely speak differently to each of these specific customer types. Even the headline would be different. Some examples might be as follows:

For The Enlightened, you could use a headline like the following:

Introducing Amazingly Combination of Yoga and Pilates Exercises to Help Alleviate Back Pain

When speaking to The Enlightened, they know that exercise can alleviate back pain. Their issue is that they don’t know what specific type of exercise works best. Thus, leading with which style of exercises helps this customer type.

For The Troubled, you could use a headline like the following:

The Simple Exercise Routine Helps to Alleviate Backpain

When speaking to The Troubled, they already know they have back pain and they are ready to get rid of it. They just don’t know what exercises would help them best. Instead of scaring this customer type away with fancy names like “Yoga” and “Pilates”, you can simply stick with the basics by offering a “simple exercise routine”.

For The Unaware, you could use a headline like the following:

It’s been Said That Back Pain is Something You Deal with... ...but, Wait Until You Hear How I Got Rid of Nagging Aches for Good

When speaking to The Unaware, you need to understand that they have back pain but they never even thought about being able to get rid of it. So, you can simply address that issue in your headline, and use a “shocking” type of story.

This is a great way to have your visitors saying something like this: ”I read your sales page and it really seemed like you were talking directly to me!”

That’s how they buy your product or service with no questions asked. Lesson #2 next...



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Stella45 Premium
What an eye-opener Trish! It opened a whole new perspective.
Thank you, I have never thought of it this way.
More work to do, but it stays exciting!
Stella
Bush Lady
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Triblu Premium
Hey Stella,

Glad you found this helpful, and Thank YOU for letting me know.
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TherapyJet Premium
Hi Trish,
Thanks for the training. As always, straightforward and easy to understand.
Appreciate your input,
Jane
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Triblu Premium
You're very welcome Jane, and Thank YOU for letting me know this helped you.
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NnurseBecca Premium
Very good insight! I am making a team fellowship tutorial on landing pages. I loved your presentation here. Thank you for that!
Kind Regards,
Nurse Becca
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Triblu Premium
You're very welcome Nurse Becca, and Thank YOU for letting me know this helped you.
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NnurseBecca Premium
Of course🙂 I am trying to pull together resources for learning more about landing pages. I was calling for input or landung pages to build another with team input for A/B split testing. I think maybe people think I am a goon or not understanding what I am talking about. So I get the feeling this might help out the community. I think we are all so busy crafting we sites and making through trainings that we forget there is a team of colleagues here to help.
Okok i am a goon,
Sincerely,
Nurse Becca
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Dhind1 Premium Plus
Thank you, I was unaware that I was troubled by this subject, but now, thanks to you I have joined the enlightened. Well, at least I am on the path to enlightenment.

Alex
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Triblu Premium
Thank YOU Alex for letting me know this helped you.
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Swangirl Premium
I appreciate this Trish. I don't use landing pages at all but if I ever do, I will take your advice. I thought of my post titles however and how they address the 3 types of customers you mention. I think most of mine all fall in the Enlightened and the Troubled catagories. The Enlightened are those looking for specific products for their health or their pet's health (depending on which of my websites they come to). They may be deciding between the best brands of grain free cat food for example, or cat behavior aids.

The Troubled have a serious problem like a sick pet that they want to help but have no idea how or a cat peeing around the house and they are desperate to fix the problem. I have post titles that address both of these groups but I never thought of breaking the groups down as specifically as you have here. Thanks!

I also agree that landing pages that ask questions can be a huge turn off. I would click away if a page started asking me questions. I want to look for information, not be quizzed. Speaking directly to a person is a much better approach.

Jessica
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Triblu Premium
Hey Jessica,

Never thought about the actual posts... but with landing pages you would use those for, say, Facebook ads. Having the 3 types of customers, each with their own ad linked to their own landing page has proven to work well.
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Swangirl Premium
Sounds good Trish. Thanks!
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