Which brings me to the last topic of this module:
Your customers and how your English competence affects them.
I guess this is where the whole point of these two training modules is leading - ultimately, it's your customers who decide on your success. In The Good Old Days of bricks'n'mortar business, we did our voting with our feet. If the customer service was bad, we walked out and didn't go back. These days, the voting is just a little faster - a recent study found that people spend an average of 10-20 seconds on a website unless something catches their interest.* A stunning 55% of visitors spend less than 15 seconds making up their minds whether to stay around or 'walk out' - a lot quicker than when Mrs Brown's bad attitude made you decide not to return to that cafe!
That's it folks - you have just 15 seconds to grab your potential customers' interest. Do you think you have time to waste?
No - I didn't think so.
You need to be sure that you keep your customers - engage them - for as long as possible. And keep them coming back until they turn into raving fans who will share your content with others. The only way to do that, is to provide the highest quality content and customer service that you can.
If you have trouble with basic English rules, go back to my first tutorial here:
https://my.wealthyaffiliate.com/training/why-shoul...
Use a grammar tool like grammarly.com. Ask for help. Seek honest feedback and be prepared to accept honest criticism.
Thank you for staying around! If you liked this training, stay tuned - next time we look at some more English bloopers with an emphasis on tricky words. If you find any mistakes in this - please let me know! I'm always glad to hear from you.
*check out the study at the link below:
Reply
Excellent tutorial! Your conversational style creates a very friendly atmosphere for learning a difficult subject. I think you will reach those who desperately need this training in order to produce coherent content for their websites.
Cheers to you from the other Ellie!
Thanks for your kind comment. How's tricks? Did you get my message the other day? Keep in touch!
Ellie-also
And I will definitely keep in touch.
Currently I am designing a logo for my Paleo Pioneer website. It is quite a comic relief to do some artwork and take a break from the intensive learning process.
I have been studying tons of member tutorials along with the WA lessons. It is sort of like wading through an endless sea of crucial information that you know you gotta get down just right for things to work properly. The SEO seems to be the biggest challenge for me.
I hope things are going better for you guys. They must be somewhat, since you were able to get this honey of a tutorial up and running.
Be chatting at you here and there, maybe in the PM section.
The Other Ellie
(I have close friends, Ernest and Emily, a couple, who are both successful writers. I have been editing Em's self-published novels and short stories. And I often sign off emails as The Other E.)
Things are pretty tough - but I write for fun, so it's a bit of 'comic relief' also. Is your Paleo website a WA one? I'm gonna check it out!
Thanks for keeping in touch
Ellie
