WA site support just saved me!

19
28
748 followers

I've got a new site I've been working on this weekend. About a half-hour ago I was experimenting with themes. I could only try a few from my site customizer so I went to Build Your Site and selected one to try.

It completely re-built my site and erased my previous pages! Yikes!! I should have known!

Yes, I'm an idiot for doing that...I'm used to trying out themes and it always leaves my posts and pages and for some dumb reason I thought the builder would just put another theme for me to waffle over.

Anyway, I sent a support ticket in and 10 minutes or less later I had my hard work back!

Thank you, thank you, thank you, WA Site Support...you really ROCK!!

David

19
28

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Recent Comments

28

That was lucky and great that they could do it and your hard labour is intact. Also good to backup at least once a week, just in case...

1

I am just curious whether if you went back to your previous theme everything would have shown up again?

1

I tried and my pages didn't show up...everything was 'hello world'.
I think it erased what I had and rebuilt a new site with the new theme.

1

Well now I know what not to do and make sure I have a back up of everything!

1

Yeah, Robert is right on with the backing up regularly.

1

You should always without exception download and save a copy of your site.
I save 2 or 3 times a week just in case.
If you don't know how to its simplicity itself - just do an Export.
Enjoy your day/evening everyone.
Robert

1

You're absolutely right...I'm just now starting to 'save draft' every few minutes after another glitch ( or screw-up) a few months back.
From now on I'm saving everything!

1

I actually meant I save a full copy of my site to my desktop then if anything happens I might lose one article/blog but thats all and I always keep a copy of my articles/blogs anyway so no great loss.

Do a full export is my advice then you are certain sure you have everything that was on your site.
Its just a suggestion but it makes sense to me.
Robert

1

Understood Robert thanks...going to do that now!

1

No probs - safe now than sorry later springs to mind.
I'm going to sign off now as its getting late.
Robert

1

Site Rubix is the reason I am still a member of wealthy affiliate. They do a very basic job extremely well. And they save me from thinking about it. For the complicated stuff I use Host Gator which has much better technical support but for a simple restores and stuff like that wa comes through well and they can generally execute faster.

1

Man was I worried!!
But, all is well now!

1

They are excellent :)

1

Yes, I have been rescued by the WA community several times as well. So glad it worked out for you.

1

Wow.....glad you got it all back! WA Site Support to the rescue :-)

1

It is nice to know they are there.

1

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