asked in
Getting Started
Updated

I just created a second site www.giftfundcoop.com and have a domain dedicated email but am not receiving email because it's not set up in WA.

How do I go about doing tha

Just remember that if you are sending forwarded emails to yourself, they often will not get received. If you're sending email from the same IP, it'll create an infinite loop, so it won't send your "test" email.

I recommend forwarding to gmail, but using Atmail is another option!

As Jerry says, do the training. Here are my notes. Use them as a guide.

1. Site Manager and go to website
2. WP Dashboard, Users, add new.
3. One email per user so if you are admin & user need two emails.
4. Process
• Get page to put information on
• Names (yours)
• Kyle doesn’t enter his surname
• Website url
• Role – still admin
• Role for others has limited access
• Add new user

Thanx so much for the info Helen, I really appreciate it.

OK. I did steps 1 - 3. I have 2 users "Admin" & "My name" they each show their own email address already listed.

That's why I don't know why my emails are not going through.

I think I'll just have support take a look at it for me, maybe they can figure out what's going on.

Did you forward it to Gmail.

Create domain specific email & forward to gmail.
1. Access – Site Manager. Open Site Email at top of page
2. Click and page with all email addresses shows up.
• Need to be hosted by WA
3. Domain specific is a requirement to some SEs. Helps provide verification of ownership.
4. Email inbox:
• Choose domain
• Choose name
Helen@workingonthewildside.com
• SMTP settings to organise email. Open site. Paste passwork.
5. Forward to Gmail.
• New email forward click
• Choose domain
• Forward to Gmail address
• Note: if do a forward, need to delete the new email mailbox. Can’t do both.

Go to Certification level 2 and you will be able to get the information that you need.
Jerry

Thanx Jerry, I'll check it out.

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How do I set up my email for my 2nd site?

How do I set up my email for my 2nd site?

asked in
Getting Started
Updated

I just created a second site www.giftfundcoop.com and have a domain dedicated email but am not receiving email because it's not set up in WA.

How do I go about doing tha

Just remember that if you are sending forwarded emails to yourself, they often will not get received. If you're sending email from the same IP, it'll create an infinite loop, so it won't send your "test" email.

I recommend forwarding to gmail, but using Atmail is another option!

As Jerry says, do the training. Here are my notes. Use them as a guide.

1. Site Manager and go to website
2. WP Dashboard, Users, add new.
3. One email per user so if you are admin & user need two emails.
4. Process
• Get page to put information on
• Names (yours)
• Kyle doesn’t enter his surname
• Website url
• Role – still admin
• Role for others has limited access
• Add new user

Thanx so much for the info Helen, I really appreciate it.

OK. I did steps 1 - 3. I have 2 users "Admin" & "My name" they each show their own email address already listed.

That's why I don't know why my emails are not going through.

I think I'll just have support take a look at it for me, maybe they can figure out what's going on.

Did you forward it to Gmail.

Create domain specific email & forward to gmail.
1. Access – Site Manager. Open Site Email at top of page
2. Click and page with all email addresses shows up.
• Need to be hosted by WA
3. Domain specific is a requirement to some SEs. Helps provide verification of ownership.
4. Email inbox:
• Choose domain
• Choose name
Helen@workingonthewildside.com
• SMTP settings to organise email. Open site. Paste passwork.
5. Forward to Gmail.
• New email forward click
• Choose domain
• Forward to Gmail address
• Note: if do a forward, need to delete the new email mailbox. Can’t do both.

Go to Certification level 2 and you will be able to get the information that you need.
Jerry

Thanx Jerry, I'll check it out.

See more comments

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asked in
Social Engagement & Marketing
Updated

I would like to know how I can access and view feedback i have provided to other sites.

If you go to https://my.wealthyaffiliate.com/website-feedback you should see "Sites I've Offered Feedback For" at the bottom. If the feedback wasn't seen/approved yet, it may not be showing yet.

I am not sure of this answer so will follow along.

^_^

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How to view feedback I have provided?

How to view feedback I have provided?

asked in
Social Engagement & Marketing
Updated

I would like to know how I can access and view feedback i have provided to other sites.

If you go to https://my.wealthyaffiliate.com/website-feedback you should see "Sites I've Offered Feedback For" at the bottom. If the feedback wasn't seen/approved yet, it may not be showing yet.

I am not sure of this answer so will follow along.

^_^

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asked in
Getting Started
Updated

Hi guys,

Just need to touch ground on the duplicate payment issue on my account. Your last message mentioned it was being referred to Carson. I haven't heard anything ba

It's the weekend so you may have to wait a day or three.

They'll fix it. Don't worry.

I had a charge issue on my C.C. It looked like a duplicate charge. When I looked at it, again, I realized I hadn't purchased, anything. (free domain's, ya know) I thought they'd charged me.

I called and learned it was a mis-charge and, then, re-credited. That's why the amount was there, twice.

Anyway, it got sorted out. (Maybe they have a newb in their treasury dept.)

Thanx Clare, for your soothing comments. Gotta say though, my favorite part comes at the very end, "(Maybe they have a newb in their treasury dept.)... lol :).

In my case, I do have a double charge due to an issue related to a WA Premium account I set up in Feb this year... I agree with you, I sure Carson will (eventually) address it and correct it by refunding one of the two payments.

I just hope I don't need to send them this message:
Dear IRS (I mean WA), Please cancel my subscription.

Hahaha!

(I'm sure they won't think that's funny.)

I'm sure by now they should know I have no intentions of canceling. So let's wait and see how far their sense of humor goes.

Haha

So, how long has this persisted?

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Duplicate payment issue - follow up?

Duplicate payment issue - follow up?

asked in
Getting Started
Updated

Hi guys,

Just need to touch ground on the duplicate payment issue on my account. Your last message mentioned it was being referred to Carson. I haven't heard anything ba

It's the weekend so you may have to wait a day or three.

They'll fix it. Don't worry.

I had a charge issue on my C.C. It looked like a duplicate charge. When I looked at it, again, I realized I hadn't purchased, anything. (free domain's, ya know) I thought they'd charged me.

I called and learned it was a mis-charge and, then, re-credited. That's why the amount was there, twice.

Anyway, it got sorted out. (Maybe they have a newb in their treasury dept.)

Thanx Clare, for your soothing comments. Gotta say though, my favorite part comes at the very end, "(Maybe they have a newb in their treasury dept.)... lol :).

In my case, I do have a double charge due to an issue related to a WA Premium account I set up in Feb this year... I agree with you, I sure Carson will (eventually) address it and correct it by refunding one of the two payments.

I just hope I don't need to send them this message:
Dear IRS (I mean WA), Please cancel my subscription.

Hahaha!

(I'm sure they won't think that's funny.)

I'm sure by now they should know I have no intentions of canceling. So let's wait and see how far their sense of humor goes.

Haha

So, how long has this persisted?

See more comments

asked in
Website Development & Programming
Updated

I am still not able to log into my site. I have requested assistance but am yet to get a helpful response. My WA information for which I'm having problems is:

www.SamMiC

We talked through PM, but I just wanted to reiterate here that these are different systems you're talking about.

Your WA account and your WordPress login are two different things. You should try a password reset on your other account. If you do not have access to that email any more, that's another issue, and you'll need to PM Kyle about this problem so he can restore access to that account.

Is there a reason you want to cancel this account and move to the new one? They will be basically the same. You can change your username, billing, etc information here if you need to.

Thanx Nath/

No, actually the only loss would be in the ranking... no real big deal to me. So long as I can get all my info transferred to this site I'm perfectly fine with keeping this one.

I've already been looking at all my options, now I'm just waiting for support to let me know they completed the transfer.

I'll keep you posted.

Thanx again for getting back to me and for your support, I really appreciate it. as well as that of other members of the fam who have replied...THANK YOU ALL!

SamMi C
A Better LifeStyle

PS: Actually, a second loss is in the members I was following and those who were following me.

Send a private message to Kyle or Carson or use the contact form at wealthyaffiliate.com/contact

They are the only peeps who can sort this out for you.

Hi Marion. It's really nice hearing from you again.

I've already done all that, so much so that I'm beginning to think they don't want to hear from me anymore.

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Why am I still not able to log into my sammicor site?

Why am I still not able to log into my sammicor site?

asked in
Website Development & Programming
Updated

I am still not able to log into my site. I have requested assistance but am yet to get a helpful response. My WA information for which I'm having problems is:

www.SamMiC

We talked through PM, but I just wanted to reiterate here that these are different systems you're talking about.

Your WA account and your WordPress login are two different things. You should try a password reset on your other account. If you do not have access to that email any more, that's another issue, and you'll need to PM Kyle about this problem so he can restore access to that account.

Is there a reason you want to cancel this account and move to the new one? They will be basically the same. You can change your username, billing, etc information here if you need to.

Thanx Nath/

No, actually the only loss would be in the ranking... no real big deal to me. So long as I can get all my info transferred to this site I'm perfectly fine with keeping this one.

I've already been looking at all my options, now I'm just waiting for support to let me know they completed the transfer.

I'll keep you posted.

Thanx again for getting back to me and for your support, I really appreciate it. as well as that of other members of the fam who have replied...THANK YOU ALL!

SamMi C
A Better LifeStyle

PS: Actually, a second loss is in the members I was following and those who were following me.

Send a private message to Kyle or Carson or use the contact form at wealthyaffiliate.com/contact

They are the only peeps who can sort this out for you.

Hi Marion. It's really nice hearing from you again.

I've already done all that, so much so that I'm beginning to think they don't want to hear from me anymore.

See more comments

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training