Advice on PHP Update Required Please Can we Ignore it?

Last Update: August 24, 2019

I have this warning on several sites at the moment and I see some questions on the dashboard are receiving different answers so has anyone got something definitive as 'unless you've got issues' is not to reassuring, and I don't know what moving to another server means either, nor 'get support to update it' doesn't tie in with what support are telling peeps ie to ignore it. And then if we go onto a browser search we get 'Don't ignore PHP upate' first thing up.

I appreciate we normally don't have to worry about any maintenance stuff like that at WA, the work usually gets taken care of in the background - so should we really ignore this now?

Be nice to get an official statement.

Mary

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firstlearn Premium
We have no access to update PHP so it has to be done via site support.

Derek
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MozMary Premium
very confusing messages coming from them though so wish we got something clear from the bosses
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PMindra Premium
From what I understand through the conversation here is that the new upgrade to PHP which is actually HPP acronymically correct is included in our back-office operations.

Eventually, over the time allowed for the upgrade, everyone gets upgraded.

If you want your upgrade to be excelled, it can be done by making a request to support and then following their directions.

At least I think that is how it works.

I have a ticket into support.

Anything else on Facebook?
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CarolMeador Premium
Hello LMM! Long time no see. I've been primarily absent from WA for the past year due to life getting in the way in a major way. Thanks for asking this important question. HRH
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MozMary Premium
I've been away myself!!! Hope you are doing ok!
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CarolMeador Premium
Lotsa changes in my life, but mostly good ones.
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JKulk1 Premium
Sounds like exciting things happening. Jim
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Fleeky Premium
Install kraken plugin
Ask site support to activate for you and to move your site to new servers
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MozMary Premium
we were told kraken was a paid for plugin for already set up sites
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Fleeky Premium
Oh well...
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OnlineBzDog Premium
Here's the message I got from support on this issue:

"We have some really big things coming in the coming weeks and months related to our web hosting platform. One of these is a major upgrade to an entirely brand new, updated, incredibly fast class of servers.

We are currently running a BETA and are inviting anyone who needs PHP7 to upgrade.

The new server-class includes:

PHP 7.2
Maria DB 10.3 (MySQL)
Improved SiteSpeed
Improved Security
Faster Server Response
...Plus MANY other improvements and upgrades

We expect all sites on the new server class to experience faster loading, offer an all-around EXCELLENT user experience, and raise the bar for our already outstanding reputation as being a leader in the WordPress Hosting industry.

We would be happy to invite you to place one or more of your sites on the new server class.

This is still in BETA and is not available to all members of WA, however, we do feel that it's ready for live sites to upgrade. Would you like us to move to the new server class? You will experience no downtime."

If you can ask them to move your site or wait a few weeks.
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MozMary Premium
hm that's the second message I've seen peeps get from site support and though you got offered it the other person didn't unless they had 'issues', it sort of suggests they may sort it out in a couple of weeks though? if nothing wobbles in between time!
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