Business Content & Delivery
Business Content & Delivery
Go through your business content and ask your friends or family how they perceive your business will move an audience. Send out your automated emails to one of your friends and ask them what they think of the delivery technique to their inbox and how well the content read.
Ask for feedback about your business and if your audience might considers buying your courses, training, products or services then, GREAT. Go through the whole process of your business with a fine toothpick and make sure its automated correctly so you have zero complaints and all products and services are in sync to deliver.
Ask a friend to tell you before your worldwide audience does. There is nothing worse than a page that took you three weeks to write with a following ten comments on why it makes no sense when you go live or publish.
Think about feedback how to make sure customers know that you actively encourage it and of course we all have to except negative reviews.
A good place to ask for customer feedback is on your website. If you can make customers happy by solving their problems, then you're more likely to get good referrals instead of bad ones.
Thinks about these points for advice for WA crew :)
1. How can I make this product better? ...
2. What weaknesses do you see in my product design? ...
3. When you look at this product, what comes to mind? ...
4. What problems did you have using this product? ...
5. What would keep you from recommending this product? ...
6. Are we ready to consistently deliver this product to meet demand?
7. Provide proactive live chat support.
8. Get feedback on live chat session.
9. Provide dedicated feedback forms on your site.
10. Measure your customer service performance.
11. Call your customers regularly.
12. Use email surveys for new customers.
13. Monitor social channels.
14. Ask for Feedback on order confirmation page
15. Go back to number one (I do this everytime)
We ALL Rise Togther!
.Jonah!
Recent Comments
4
Very good reminder, thank you Stephen. Bookmarked for future reference.
Sometimes I am reluctant to pitch things to friends or family, not because I fear the constructive criticism but because those closest to you can be the most negative influences on your business and steal the magic from your eyes. I have seen this all too often in bricks-and-mortar businesses - jealousy, envy, past grudges can all surface to unnecessarily tear a good business down. I respect a stranger's opinion more because at least you know they don't have any emotional connections with you and are likely to be more objective.
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I loved it!