When I try to create the email or says it's already created however there are no emails listed and I never set up an email thru WA. I tried changing the email name and I still
It Could be that someone else has used email name. I had the same problem and tried quite a few. I put a capital letter on my name and it worked then. xxxx
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Why can't I create a site email?
When I try to create the email or says it's already created however there are no emails listed and I never set up an email thru WA. I tried changing the email name and I still
Hi Jay. If you are creating an email for a domain that you bought, you must be able to put anything you like in front of the @website.com. The uniqueness is for the domain name and not what you use on the front. You can have a look at this training and if the problem persists contact site support. Setting Up A Domain Specific Email Account I hope this helps.
Hennie
I appreciate the reply however that is not the issue. I've tried numerous didn't email 'names' I've attached a screenshot of what it keeps telling me. There is no email to delete. I get the same message wether I'm creating a forward or not.
If that email doesn't exist, then you have to log a ticket at site support. Sorry that I can't assist you further.
Hennie
It Could be that someone else has used email name. I had the same problem and tried quite a few. I put a capital letter on my name and it worked then. xxxx
See more comments
Hi Jay. If you are creating an email for a domain that you bought, you must be able to put anything you like in front of the @website.com. The uniqueness is for the domain name and not what you use on the front. You can have a look at this training and if the problem persists contact site support. Setting Up A Domain Specific Email Account I hope this helps.
Hennie
I appreciate the reply however that is not the issue. I've tried numerous didn't email 'names' I've attached a screenshot of what it keeps telling me. There is no email to delete. I get the same message wether I'm creating a forward or not.
If that email doesn't exist, then you have to log a ticket at site support. Sorry that I can't assist you further.
Hennie
I did. They are working on it. Ty