Service is a wonderful thing.

Last Update: May 01, 2017

Yesterday a friend and I went out for coffee to a local coffee shop. It was a busy place, clean, well staffed and good food.

We were at this coffee shop for several hours, talking, eating, drinking several pots of tea and generally catching up on each others lives.

The complex we were at has lots of coffee shope and eateries and every time we say, next time we will try somewhere else, but we never do.

I wondered why, and on my way home, I realised why.

The fantastic service. The staff are friendly but not overwhelming, the food and coffee are great. But it is the courteous, efficent and friendly service that keeps us going back.

The prices are not cheap but it is worth every cent just for the service. I think it is slightly ironic that we are so happy to pay extra for that service in a world that is slowly trying to phase out service in many industries.

If you want people/customers to keep coming back, offer great service.

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MKearns Premium
WA practices service in the extreme!
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emergent Premium
Yes, you are right, the very best in fact.

Sharon
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accad Premium
Good service here at WA is guiding anyone to have a clear direction as he/she learns. When the learner he'she is gaining a lot s/he will not leave.
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emergent Premium
That is very true. Thank you for your comment.

Sharon
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DShensky Premium
good customer service is what makes a business thrive and it's something every business should strive for but many don't. because I'm in the service industry as a coach it's giving more value than they pay for
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emergent Premium
Yes, that's true. Business owners sometimes don't realise that the extra effort (just a happy disposition even) can equate to more customers and more revenue.

Thanks for the comment.

Sharon
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DShensky Premium
companies no longer train their employees on how to give good customer service and no longer make it a priority
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AlexEvans Premium
It is so much more than just ringing the till.
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emergent Premium
That is true. I think sometimes business owners are so caught up in the trials of the day, that they forget.
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reanna1 Premium
Great post, Sharon! This is true! Service is the key and we all have to offer great service if we want our business to grow!
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emergent Premium
Thanks, Rebecca, I think it is something we sometimes overlook.
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reanna1 Premium
We do so when it is good! When it is bad we all stop visiting these places!
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emergent Premium
That is very true.
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