Attention to delait
Last Update: Jun 8, 2023
Attention to Detail
A near disaster was avoided recently. Returning from Nice on the French Riviera I checked in my suitcase at Nice Airport. A very stressless day, their trams make travel from the City so easy now, especially on a perfectly cooked steak and a bottle of Red at luchtime.
Where are you travelling to Sir, asked the check-in clerk.
Thank you, Sir
Whow, whow whow. Wait a minute. Why have you put a Gatwick destination sticker on my bag, I’m going to Bristol, you’ve just asked me that.
Oh dear, I’m so sorry, she said and corrected the mistake.
And then she said ….. I think I’ve made the same mistake with some others. Never mind.
NEVER MIND … what about those poor people who are going to Gatwick while their suitcase sits on the tarmac in France. And those others she mentioned.
Which got me thinking about Websites and Videos and all sorts of WA stuff.
If attention to detail is so important to me, if I would have been “slightly” irritated if I arrived in Bristol and my baggage was over a hundred miles away in London, then wouldn’t our viewers, our clients, be just as upset if we made silly mistakes on our web material, our blogs and twittles, that go all around the world.
And a true story to emphacise the point.
Many moons ago, when emails were the latest technology. When you were a king (or queen) if you were allocated an email account at work …
Our manager never checked anything he wrote, broke most of the things he tried to fix, never turned up on time for meetings, and so the disaster list goes on.
One day he was so frustrated at the team leaders lack of detail on end of shift reports that he wrote them all a nasty email, all in CAPITALS.
He wanted to say … At the end of your shift, please complete all the paperwork.
What he sent … At the end of your shit, please complete all the paperwork. Er … OK
Attention to detail, lesson learnt.
Take care folks, soon be the weekend.
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