How to Connect With Your Customers
Published on January 2, 2014
Published on Wealthy Affiliate — a platform for building real online businesses with modern training and AI.
I found this recent article from quicksprouts.com on Connecting with customers pretty good.
There is a very good Infographics on the process. It's based on their case study with Zappos.
"Connecting with your customers on an emotional level is important because if you do, they will be 300% more likely to recommend you. Or, better yet, they will be 44% less likely to shop around, and they will be 33% less sensitive when it comes to your price."
It looks like the emphasis is to keep your customer on your own page based on your sales-page or content.
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