Thanks so much Daniel...good stuff!

Thanks for posting this Daniel. I think that is something often forgotten, that you are not writing for yourself, but for others and we have to learn how to really connect.

Very useful information. Thanks for the share.

Thanks Daniel. This was useful information.

The customer is always right is a rule that is sadly lacking in some businesses now. I have had a few incidents in the past couple of years where the service or products where not up to even a bad standard and the responses where either downright rude or lacking in conviction. Just two weeks ago we got a food delivery from woolworths, rotten potatoes and onions and all meat ordered was to be used by the very next day. Just because you are not there in the store selecting the products physically does it mean they can fob you off with the stuff that frankly is only fit for the garbage bin!

I enjoyed reading this article I believe their points on taking care of your customers to be very true ....thanks again

This I like.

I agree with your conclusion, but about infographics site ...?

Good information.

Thanks!