Live Chat Tips - Revised

Last Update: November 04, 2020

Hey WAmily,

It's certainly been an interesting couple of days here ;-)

One of the changes to the new UX for the Wealthy Affiliate Platform, is to do with Live Chat.

Apart from the menu location changes, a few members are struggling with the font size, and the fact that you can't pause/easily scroll through previous messages.

The workaround, is to open up Live Chat into a window of its own.

At the moment, the link to do this currently does not exist within the new UX, but it is on Carson's list :-)

To do this, you can click on the link below, and then add it to your browser's bookmarks.

https://my.wealthyaffiliate.com/live/conversation/home

To find my previous post about Live Chat, and the tips, you can click on the link below, as these are still relevant for the full-screen version of Live Chat.

Live Chat Tips

For updated locations, please refer to the image below.

  1. From the Home Page Dashboard
  2. You will find Live Chat on the Right-Hand side.
  3. From Any Page, you can click on the Chat Icon in the Top Menu
  4. To open a slide out Live Chat box

Hope you enjoy the rest of your week :-)

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lucbizz Premium
As Always thanks for your tips , much appreciated :-)
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ChrystopherJ Premium Plus
You're welcome Luc :-)
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philmedia Premium Plus
Very helpful as ever thankyou! Phil
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ChrystopherJ Premium Plus
You're welcome Phil :-)
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Dorrie1 Premium Plus
Thank You for the information what is the switch app thing for Im scared to touch it 😂
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ChrystopherJ Premium Plus
You're welcome Dorrie :-) It lets you open a new window for Jaaxy
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Dorrie1 Premium Plus
I see thank you 😊
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jghwebbrand Premium
Thanks Chrystopher for the link. It is handy.

I am really enjoying the new layout in WA. It is definitely making me more productive.

Thanks again for sharing.
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ChrystopherJ Premium Plus
You're welcome :-) I'm feeling less productive, as I can't mark notifications as read, or greet new members haha
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jghwebbrand Premium
I am still working through all of the headings in the Home menu tab. But scrolling half way down my screen I found new members. Looks like I will need to eye ball the location of my slider to get to them quickly.

I am really surprise how easy the change has been for me. I have so many screens open at one time in my sites WordPress. Now access and navigation is so much easier. In a few days I'll be speeding through the site. Hope I don't get a ticket. HA HA
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ChrystopherJ Premium Plus
haha don’t get caught speeding :-)

Yeah, finding the members wasn’t the issue, it’s the fact that the message box refreshes and places the cursor at the end, meaning you can’t edit the message.

And even once composed, the best bit, the send button doesn’t work :-)

I’ve added it to the bug list :-)
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beautiful801 Premium
Thank u Chris. Alicia
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ChrystopherJ Premium Plus
You're welcome Alicia :-)
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