One of my followers ran into financial struggles. She had to stop paying for her Premium membership via PayPal. She expected to still have access to the free services.
It is not possible to downgrade. Free memberships are lifetime but once upgraded, one cannot return to Starter level.
If she has a website, she can access it for 30 days to arrange to transfer it for hosting elsewhere, or to save a backup on her computer.
Premium memberships are also for life. When she is ready to return, she can try to login using her login details but she won't be able to access the platform until she resumes payment. If she cannot login (I guess it might depend on how long she was away), she can contact support to see if they can re-enable her account.
Read this, which explains it in more detail: Here's The Answer About Downgrading From Premium ~Jude
All premium Memebers requires and needs too renew payments before regaining accessed back into WA. Due to the tools and feature that's offered to premium Members. Note* Any premium account, whom failed to meet payments will be Flagged and any flagged account which displaying no activities beyond 30 days are permanently deleted from WA
I had thought they could "back down" to a free membership and not get the premium benefits. This is NOT available???
Flagged Premimum Profile will be on WA for 30 days. Any flagged Premium account showing no activities pass 30 days will be deleted from WA
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Follower couldn't pay for premium now can't access wa?
One of my followers ran into financial struggles. She had to stop paying for her Premium membership via PayPal. She expected to still have access to the free services.
If your friend wants to continue when things get better. I am sure she csn wtite to Kyle. Save up and rejoin at the yearly rate, which is a little less$ . Let us know how ie goes. Glad you posted this. Something we dont often think about.
It is not possible to downgrade. Free memberships are lifetime but once upgraded, one cannot return to Starter level.
If she has a website, she can access it for 30 days to arrange to transfer it for hosting elsewhere, or to save a backup on her computer.
Premium memberships are also for life. When she is ready to return, she can try to login using her login details but she won't be able to access the platform until she resumes payment. If she cannot login (I guess it might depend on how long she was away), she can contact support to see if they can re-enable her account.
Read this, which explains it in more detail: Here's The Answer About Downgrading From Premium ~Jude
All premium Memebers requires and needs too renew payments before regaining accessed back into WA. Due to the tools and feature that's offered to premium Members. Note* Any premium account, whom failed to meet payments will be Flagged and any flagged account which displaying no activities beyond 30 days are permanently deleted from WA
I had thought they could "back down" to a free membership and not get the premium benefits. This is NOT available???
Flagged Premimum Profile will be on WA for 30 days. Any flagged Premium account showing no activities pass 30 days will be deleted from WA
See more comments
If your friend wants to continue when things get better. I am sure she csn wtite to Kyle. Save up and rejoin at the yearly rate, which is a little less$ . Let us know how ie goes. Glad you posted this. Something we dont often think about.