About BenTrident
Rank 386950
1,483 followers Joined November 2012
I host a few websites here at WA. There are a lot of benefits here at Wealthy Affiliate. Awesome Wordpress Website Hosting and support is

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I can't find the support tickets I have submitted that have yet to responded. They used to be accessile in the message system. Once I submit, I can't find them until they are r

Are you clicking on the envelop in the upper right hand corner?

When you click on the envelop you will see inbox and outbox. What you submitted to Site Support is in Outbox.
Siet Support tickets will appear in inbox unread.

Did you check in Outgoing in your PM's - they should be there.

yes. a little up and down arrow I never noticed before. had them sorted incorrectly.

How long has it been since you've submitted them? They're usually pretty quick to answer.

very fast. just did not notice the up and down arrow for sorting. wasnt seeing recently submitted in the outbox

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How do you get to site support tickets?

How do you get to site support tickets?

asked in
WA Affiliate Program
Updated

I can't find the support tickets I have submitted that have yet to responded. They used to be accessile in the message system. Once I submit, I can't find them until they are r

Are you clicking on the envelop in the upper right hand corner?

When you click on the envelop you will see inbox and outbox. What you submitted to Site Support is in Outbox.
Siet Support tickets will appear in inbox unread.

Did you check in Outgoing in your PM's - they should be there.

yes. a little up and down arrow I never noticed before. had them sorted incorrectly.

How long has it been since you've submitted them? They're usually pretty quick to answer.

very fast. just did not notice the up and down arrow for sorting. wasnt seeing recently submitted in the outbox

See more comments

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training