The best way to get an answer right away (provided there is anyone available) is on Live Chat. For the most part there is always someone on Live Chat. Obviously if the hours are in the early morning there may not be anyone available to answer your question.

TIP: If you ask your question in Live Chat and no one replies to you, which does happen from time to time, be patient and after a couple of minutes ask the question again. Many times members in chat are in the middle of helping someone else and may be looking up training and not being focused on the chat stream.

When there are people active within Chat you will be able to see the ever updating vertical stream of chat posts along the right side of any Activity Dashboard screens (See Below Image). To access the dashboard click on the dark gray “Activity Dashboard” button on the top left menu. To access Chat either click the blue “Live Chat” button on the left or then word “Open” above the chat stream on right.

Along the top of the Activity Dashboard you can select “Activity” that shows all currently active discussions going on within the community, “Classrooms” which shows all of the available classrooms in regards to their specific category (See Above Image), and “Top 10” which displays the Top 10 trending (Popular) Blog Posts and Trainings.

If you should enter one of the classrooms you will see a list of all of the current discussions within that classroom. The discussions with the flames to the left of it represent discussions that have had recent interaction. Along the top you will see how many Q&A, Tutorials, Video & Courses are available for that particular classroom (See Below Image).

So as you can see so far there are a ton of helpful resources available in just these two areas for getting a lot of answers should you want or need to research anything.

NEXT UP = The “Need Help” Search Bar