Go to mylive chat dashboard click, agent console found at your right hand side on top

The agent console will open in a new window

As you see it is bearing your name in my case Divican

Now you are able to see who visits your site.

You can invite the visitor to chat with you.

Next page see what we will cover in our next training, but for now go to your widgets found in your word press dashboard and click on it.

See where mylivechat is located on your widgets and add it to your side bar widgets

May be you are a newbie and you are not aware how to add widgets to your website read this below

https://my.wealthyaffiliate.com/training/wordpress-dashboard-tutorial-widgets/comment/4533086