If you already have a profile created, you can add another email account to it. To do so, you can click on Email Accounts after opening Mail from Control Panel.

When Account Settings open, you can click on the New... button.

We will be adding the email account settings manually, so please click on Manual setup or additional server types, and then click the Next button.

We will add the email account as an IMAP account, so please click the POP or IMAP radio button, and then click the Next button.

The first thing to do here is to ensure that the Account Type gets set to IMAP. The reason being is that POP (POP3) downloads the email from the server, which means it is no longer available on the server, I.e. you can not see those email when using Webmail or a different computer or device such as your smartphone.

When you are ready to proceed to Part 2 of Adding Email Settings to Outlook Profile, please click on the Next button below.

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Recent messages
WilliamBH Premium
Thank you Chrystopher ... this is an awesome and invaluable training. I am using the latest 365 and was struggling for days trying to set the email up. Then I found your training and followed it and is worked first time. I used Port 587 with the Outgoing server.

On a related issue to one of the questions below, during the set up Outlook asks if you want the email on your phone set up too, I just tick that box and the phone was automatically set up on the Outlook app which I had already downloaded on the Phone.

Before anyone asks, the laptop is Windows 11 and the phone is iPhone 11 with iOS 17.

Thank you again.

Cheers, William.
UGetPaid Premium
VERY helpful - Thank you.

How do we resolve the Cert issue (I'll PM also)? I can get by it, but the same notice opens everytime I open Outlook...and the whole point of SSL...is a valid cert anyway ;-)

Again - Nicely done on the tutorial. Great detail. It would have taken multiple attempts for me to find my way there on my own.
TheAbiePPlus Premium Plus
I responded to your other question.
ecbb Premium
Hi Christopher,

Thanks for your explanation. I set it up as you explain, I think.

My incoming mail connects on the testing but I do not receive the testing email on webmail.

My ourgoing mail is not able to connect to the server.

I configured
server : smtp.siterubix.com
port 25 in advanced settings,
auto encrypting.

On Testing is says that it cannot connect to outgoin server. Any idea why?

I had this email all set up and run on outlook before and it worked perfectly. No idea what could be wrong?

feigner Premium
make sure you check everything you put in for extra spaces...
make sure the username is your site url...
i know it used to work Seb...
if that doesn't work then it may be worth getting in touch with site support as they may need to add your email to their white list..
skysail Premium
Thank you so much for this detailed explanation! Not sure whether this is an update, but after clicking OK, having filled out everything according to your previous page, you need to click NEXT to get to a pop-up "Outlook is testing the account settings you entered". Tasks will say: "log onto incoming mail server" and "send test email message", which will get to the certificate question, and then you'll get a confirmation and a screen to click FINISH, with the option to set up Outlook Mobile on the phone...all without opening Outlook.
When you open Outlook, it will ask for the certificate again...
AmberKae Premium
Hi Chrystopher! I am seconding @TheNerdDepot 's question here, about adding it to the Outlook mobile app, specifically. I can (like you) add WA emails to my iPhone's native mail app, but I am trying to help someone else with setting up on Outlook. It is a security certificate error that it does not let me approve/accept on the mobile app like it does on the desktop.

Have you had an opportunity to try this on Outlook mobile yet? Or if you have, can you point me to that tutorial please? I will still keep searching, but Site Support directed me to this very tutorial, which I have already been to. :)

TheAbiePPlus Premium Plus

Don't know exactly what's the cause, however I would check if my mobile software is up to date. I would also make sure the app is up to date.
AmberKae Premium
Hi @AbieAJ, thank you for your response. I believe it is all up to date, but I will check again just in case.