In this tutorial, you will learn how to add your domain-specific email account that you have created at Wealthy Affiliate, to your Microsoft Outlook 2016 / 365 email client on your computer.

The prerequisite is that you have already created your email account here at WA and that you have obtained your SMTP login details for both the Incoming & Outgoing mail servers.

You can do this by clicking on Websites (on the left-hand menu) -> SiteManager -> SiteEmail (on the top menu bar). You will see a button to the right of your email address that says SMTP Settings.

Please make sure that you take a note of the the Hostname, Username and Password for both Incoming and Outgoing sections.

When you are ready to proceed, please click on Next Page below.

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ecbb Premium
Hi Christopher,

Thanks for your explanation. I set it up as you explain, I think.

My incoming mail connects on the testing but I do not receive the testing email on webmail.

My ourgoing mail is not able to connect to the server.

I configured
server :
port 25 in advanced settings,
auto encrypting.

On Testing is says that it cannot connect to outgoin server. Any idea why?

I had this email all set up and run on outlook before and it worked perfectly. No idea what could be wrong?

feigner Premium
make sure you check everything you put in for extra spaces...
make sure the username is your site url...
i know it used to work Seb...
if that doesn't work then it may be worth getting in touch with site support as they may need to add your email to their white list..
skysail Premium
Thank you so much for this detailed explanation! Not sure whether this is an update, but after clicking OK, having filled out everything according to your previous page, you need to click NEXT to get to a pop-up "Outlook is testing the account settings you entered". Tasks will say: "log onto incoming mail server" and "send test email message", which will get to the certificate question, and then you'll get a confirmation and a screen to click FINISH, with the option to set up Outlook Mobile on the phone...all without opening Outlook.
When you open Outlook, it will ask for the certificate again...
AmberKae Premium
Hi Chrystopher! I am seconding @TheNerdDepot 's question here, about adding it to the Outlook mobile app, specifically. I can (like you) add WA emails to my iPhone's native mail app, but I am trying to help someone else with setting up on Outlook. It is a security certificate error that it does not let me approve/accept on the mobile app like it does on the desktop.

Have you had an opportunity to try this on Outlook mobile yet? Or if you have, can you point me to that tutorial please? I will still keep searching, but Site Support directed me to this very tutorial, which I have already been to. :)

TheAbie Premium Plus

Don't know exactly what's the cause, however I would check if my mobile software is up to date. I would also make sure the app is up to date.
AmberKae Premium
Hi @AbieAJ, thank you for your response. I believe it is all up to date, but I will check again just in case.
AmberKae Premium
You are my hero, thank you for this! I don't always want to use Outlook, but sometimes it's needed.
I did have to use port 587 for SMPT, but I see that you mentioned that below as well. Just wanted to say thank you, because Microsoft was about to make me batty (-ier). Thanks!