I am not ready for this and do not want to pay a monthly fee for something I am not goiong to use at this time
I tried clicking where my picture is but nothing happened and I don't see any account settings. I cancelled on August 5th, but I don't remember how I found it. Even though I cancelled in time (I originally signed up July 13) they billed me anyway today, August 12th. Thank you for your help. If you can explain a little better about how to click on the picture I would appreciate it. I'm not really great with the computer some times and may be misunderstanding you. I don't remember how I got to the cancellation site before, but I definitely found it and cancelled.
Top right corner there is a white down arrow where your picture should be. Just to the left of the blue box that says Rank 21886 or whatever your rank is.
Can you find it now?
Tony
You can also cancel it in PayPal in your subscription settings or check there to see if it is still active there.
If you don't see the following, then it probably means the account has been cancelled, although you will always be able to log back in and resume payment.
To cancel it here at WA, follow the steps and links. I have added a SCREENSHOT - see below.
------------------------------------------------------------------------------
1. Accounts
https://my.wealthyaffiliate.com/home/my_profile
2. Scroll down to Subscription Settings
3. You will see 'Membership' and the word 'Manage' is a link.
4. Click on 'Manage'
That will take you to the Membership Manager page.
Scroll down and you will see a red tab that says
"Stop Billing & Close Account". Click to go to:
https://my.wealthyaffiliate.com/membership/cancel
It will give you more information to make sure you want to cancel. Near the end it says, "click here if you are sure that you want to cancel your membership".
Then you will be asked to answer a short survey. They use the response to improve the service. ~Jude
See more comments
How do I cancel my membership?
I am not ready for this and do not want to pay a monthly fee for something I am not goiong to use at this time
As Tony says.
Then scroll down a bit and click on the Stop Billing tab.
Make sure you do it before your next monthly payment is automatically charged.
Timing is everything. You can return at any time in the future when you are ready. Just log in and resume payments.
If you have a website up with content on it, use the WP import and export tool to copy and save it - if you want to save it for use later on.
Sorry to see you go, Sandra.
~Jude
Thank you for the response. I must be missing something because I have scrolled down and cannot find the "stop billing" tab. I cancelled on August 5th but they billed me anyway on August 12th and I originally signed up on July 13th. I found the site when I cancelled on August 5th, but can't seem to find where it is now.
I tried clicking where my picture is but nothing happened and I don't see any account settings. I cancelled on August 5th, but I don't remember how I found it. Even though I cancelled in time (I originally signed up July 13) they billed me anyway today, August 12th. Thank you for your help. If you can explain a little better about how to click on the picture I would appreciate it. I'm not really great with the computer some times and may be misunderstanding you. I don't remember how I got to the cancellation site before, but I definitely found it and cancelled.
Top right corner there is a white down arrow where your picture should be. Just to the left of the blue box that says Rank 21886 or whatever your rank is.
Can you find it now?
Tony
You can also cancel it in PayPal in your subscription settings or check there to see if it is still active there.
If you don't see the following, then it probably means the account has been cancelled, although you will always be able to log back in and resume payment.
To cancel it here at WA, follow the steps and links. I have added a SCREENSHOT - see below.
------------------------------------------------------------------------------
1. Accounts
https://my.wealthyaffiliate.com/home/my_profile
2. Scroll down to Subscription Settings
3. You will see 'Membership' and the word 'Manage' is a link.
4. Click on 'Manage'
That will take you to the Membership Manager page.
Scroll down and you will see a red tab that says
"Stop Billing & Close Account". Click to go to:
https://my.wealthyaffiliate.com/membership/cancel
It will give you more information to make sure you want to cancel. Near the end it says, "click here if you are sure that you want to cancel your membership".
Then you will be asked to answer a short survey. They use the response to improve the service. ~Jude
See more comments
As Tony says.
Then scroll down a bit and click on the Stop Billing tab.
Make sure you do it before your next monthly payment is automatically charged.
Timing is everything. You can return at any time in the future when you are ready. Just log in and resume payments.
If you have a website up with content on it, use the WP import and export tool to copy and save it - if you want to save it for use later on.
Sorry to see you go, Sandra.
~Jude
Thank you for the response. I must be missing something because I have scrolled down and cannot find the "stop billing" tab. I cancelled on August 5th but they billed me anyway on August 12th and I originally signed up on July 13th. I found the site when I cancelled on August 5th, but can't seem to find where it is now.