how long does it take for sitesupport to reply

2
61 followers

my sites certificate is expired and i cant figure out why because it says its on under manage domain section, its been almost an hour since i messaged site support and still no answer, ive been sitting in the office on my desk waiting for them to reply since i cant work on anything until then. WHERE ARE THEY??!!??!!

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Recent Comments

8

I would warmly suggest to try and focus on collecting necessary data to write your next posts. When and if you can't access your site for any particular reason, you can always work on expanding your keyword base or doing research for new topics :)

Thats what I started doing! Thanks so much for the suggestion bro

Hi Ricky,

We'll look into this right away for you - we're usually able to get back to folks anywhere between a few minutes, to a couple hours max.

Carson

Thanks so much Carson!!

It`s usually within minutes, something we all really appreciate.I know how many times I`ve messed things and site support was always back to me in minutes.

If you host here... your site certificate is managed by wa
And does not expire... just check in site plus if you flagged it

I thought that as well but everytime I logon I get a privacy error and it says expired six days ago but when I chick siteplus it says it’s on ...oh well thankfully Carson saw this post!!!

Oh ok!

Just saw Carson aswered...be patient.
Some internal errors take time to solve...

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