I'm in need of community advice.
This problem has to do with online work and computers and not with WA. I'm stymied by a problem that the master brains in our community might be able to help me with. Here in Ecuador we have a government agency similar to the Social Security Administration. Ecuador has a 14% VAT on everything except basic foods and medications. If you are over the age of 65 you are allowed to submit forms with receipt records recorded on the forms. This money is then refunded to you up to an amount of $100 a month.
A person is given a code to enter the administrations web site. You have a secure sign in and click on various buttons to get to a declarations page that happens to be Microsoft XL. I get a message that product activation has failed. I click on "enable editing" and I can fill in the form; but there is no "Submit button". No "Send button". The only thing that works is the "Save button".
Why should I need to activate XL when it is the administrations web site that takes me there? Microsoft gives me messages that my software might be counterfeit! What do you recommend? Where do I start? I bought this computer here in Ecuador three years ago and never used the Microsoft products that were a shortcut on my desktop. What could be the problem? Please advise. Bob