Thought for the day April 07, 2017
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When you think about conflict, 10% of it is due to difference of opinion and 90% is due to delivery and tone of voice. Remember there is a huge amount of Freedom that comes to you when you take nothing personally. Think before you speak today.
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Recent Comments
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There's a coincidence - I wrote a post on exactly this topic recently (here's the link in case you're interested: https://business-english-success.com/fun-intonation-examples).
The post is more about intonation and not conflict, per se.
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Hi Peter, very profound words. Irv.