Posts
22
Questions
23
Hello WA,
Dear community, I need your help. I have 2 domains with Godday which are about to expire by the end of the month. I tried to login in the my account, but Godadd
there is a phone number give them a ring and asked them what can happen they will probably send a verification to your new phone
when asked what they can do? You can with the first person to ever change your phone number or lose your phone
They accept only my photo ID which I cannot provide as it's illegal by law. Without this, they will not unlock my account and I'm about to lose my domains and all my work from the last 2-3 years.
I argue that the photo ID was not required when I created the account, so to be honest, I don't know how they can validate my identity.
See more comments
Do you have problems with godaddy account?
Hello WA,
Dear community, I need your help. I have 2 domains with Godday which are about to expire by the end of the month. I tried to login in the my account, but Godadd
Hey Maria,
Check out the screen print below to see how you can easily find a contact phone number for GoDaddy.
Hope you find this helpful.
Hey Triblu,
I already have done this, but I'm send to the customer support, it seems that the reset verification department cannot be reached.
I cannot help you beyond recommending you to reach out to GoDaddy. If they continue to refuse you help then reach out for a lawyer.
If I were you, I'd call them one more time... and, if they continue to refuse to help you, ask for their supervisor.
Intimidating customers is no way to provide quality customer service, that's for sure.
there is a phone number give them a ring and asked them what can happen they will probably send a verification to your new phone
when asked what they can do? You can with the first person to ever change your phone number or lose your phone
They accept only my photo ID which I cannot provide as it's illegal by law. Without this, they will not unlock my account and I'm about to lose my domains and all my work from the last 2-3 years.
I argue that the photo ID was not required when I created the account, so to be honest, I don't know how they can validate my identity.
See more comments
Hello WA,
I'm planning to start a store using Shopify, and I wonder if I create a blog post using Site Content Editor when hitting 'Publish,' the post will be visible in
As I understand it the post will be published to your WordPress blog then you can share from there
I plan to buy the domain from WA and create a blog section on the Shopify store. I think that the publishing is possible only to WordPress (as you mentioned), but is there any way to point the post to Shopify?
See more comments
Can I publish a blog post using content editor to shopify?
Hello WA,
I'm planning to start a store using Shopify, and I wonder if I create a blog post using Site Content Editor when hitting 'Publish,' the post will be visible in
As I understand it the post will be published to your WordPress blog then you can share from there
I plan to buy the domain from WA and create a blog section on the Shopify store. I think that the publishing is possible only to WordPress (as you mentioned), but is there any way to point the post to Shopify?
See more comments
Hello All,
I have a relatively new website, and today I start to configure the XML Sitemap using All in One SEO. I have the last version of the plugin (2.12), and 'Filename
I had a problem with my sitemap and site support rebuilt it for me. I would try there if Marion's suggestions do not work.
Thanks Marion for your reply. I did all the steps as in your video, but the filename prefix is missing and the default sitemap generated is 'website.com/sitemap.xml', but it's empty with only the warning message which I mentioned.
If you have more than one plugin trying to create the sitemap they will clash. Deactivate the other plugin(s) and try again. If the problem persists contact Site Support.
Thanks, Marion. I will contact Site Support. I have only one SEO plugin, so I'm out of solutions.
See more comments
All in one seo - why is xml sitemap empty?
Hello All,
I have a relatively new website, and today I start to configure the XML Sitemap using All in One SEO. I have the last version of the plugin (2.12), and 'FilenameI had a problem with my sitemap and site support rebuilt it for me. I would try there if Marion's suggestions do not work.
Thanks Marion for your reply. I did all the steps as in your video, but the filename prefix is missing and the default sitemap generated is 'website.com/sitemap.xml', but it's empty with only the warning message which I mentioned.
If you have more than one plugin trying to create the sitemap they will clash. Deactivate the other plugin(s) and try again. If the problem persists contact Site Support.
Thanks, Marion. I will contact Site Support. I have only one SEO plugin, so I'm out of solutions.
See more comments
Hey Maria,
Check out the screen print below to see how you can easily find a contact phone number for GoDaddy.
Hope you find this helpful.
Hey Triblu,
I already have done this, but I'm send to the customer support, it seems that the reset verification department cannot be reached.
If GoDaddy refuses to help you I am not sure what you can do.
I'm in the position to lose my websites.
I cannot help you beyond recommending you to reach out to GoDaddy. If they continue to refuse you help then reach out for a lawyer.
If I were you, I'd call them one more time... and, if they continue to refuse to help you, ask for their supervisor.
Intimidating customers is no way to provide quality customer service, that's for sure.
Thank you, I appreciate it.