My Website has been hacked

Last Update: June 19, 2020

Hello WA friends.

I got an email saying that my website has been hacked. I wrote a ticket to Site support. Do you Know what others steps I can take? Site support says I need to give them a user name .

I am so nervous and panic that I can not think what my user name is or where I can find it

Please help! I will be very greatfull!

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JeffreyBrown Premium
I'm glad that you got it sorted, Carmen!
Lydia19 Premium
I am very grateful to all those that responded to my request for help, when I received the email saying that my website was hacked.
For ten to fifteen minutes I could not think or figure out what to do. I had to go to the supermarket to work in half an hour. So I reach out to the wonderful Wealthy Affiliate family and went to work, hoping to find a helpful answer by the timeI return.
Thanks a million for taking the time to help me!
Dorrie1 Premium Plus
Looks like you received good answers
laparra1 Premium
Good evening Lydia,

I found this in the help bar. Greetings from the south of Spain,

Lydia19 Premium
Thank you Taetske. You always find a way to help me. I am very grateful to you for your kindness.
YumaBloggers Premium Plus
Yes, Hackers don't often e-mail you so just have site support do a security check, change your password, and check does not pay them anything. A real hacker will change your home page and put information to send bitcoin to them to stop future attacks.
Lydia19 Premium
Thank you, for your help. Site Support did assured me that everything is all right. Thank God! and Site Support!