I prefer not to put questions like this in a blog but I am at a loss on what to do or who to turn to.
First let me say that I know everyone is busy and I am sure there has been an oversight. I am not complaining and do not intend this post to be an outlet for others to complain.
On Dec 2 I contacted site support about a payment situation with one of my referrals. They kindly said they are going to have Carson take a look at this and he would get back with me.
On Dec 6 I had no response so I contacted site support again and was told the same thing.
On Dec 10 I sent a private message to Carson. No response.
It is now Dec 15 and still no help. My referral needs help and I don’t have the answer for her.
I have consulted with individual members of WA but still no answer
On Dec 3 she stopped her billing. On Dec 5th WA took $20 from her account. She said this is OK and can she pay the remainder when she has the money then resume her memberships?
She has the remaining money today. How does she pay the remainder without being charged a full month WA price?