Mystery Shopping but with Phone Calls
So I tried something new and another way to make money online. This is a project I got on Remote.com (formerly Outsource).
It is mystery shopping except I am visiting the shop via phone and not in person.
I disguise myself as an interested customer who responded to their TV commercial. I do not mention I respond to the TV commercial unless I am asked. I am in no way to tell the customer service rep that I am on an assignment. I have to act interested in the product.
I note down the phone number and company called, the date and time, and if the agent was friendly, helpful, seemed agitated, etc. If the agent persuades me to buy the product, I just resist and say I will think about it and call you back later.
It is an easy assignment and pays good money.
There are options for mystery shopping in-person which I am considering in the near future.
Reply
Could this be called a modern way of making company surveys?
Yes, i think it is a modern way of taking surveys, also it is a way to improve customer service.
That's why customer service reps have to be careful and not have a bad attitude - it could be a mystery shopper calling!
I did a spot of mystery shopping a couple of years ago, where in 3 months I put together some £100. Not brilliant, but not bad either.
So, for my site, can you advise of any mystery shopping affiliate program?
Giulia
Wow, yes that is scary. If you'd like to do mystery shopping for in-person jobs, ShadowShopper is a good one. If you dont have time to drive to stores an would like to do mystery phone calling, I got this particular project on Remote.com. Upwork has some but their pay isn't the best for the work that needs to be done.
