WOW for WA Site Support
I won't bore you with the specific details of the technical problem I had with my site.
(Suffice it to say IT WAS ALL MY FAULT)
I contacted "Site Support" and imagined that there'd be a delay of a minimum of 6 hours due to time zone differences. About 40 minutes later I noticed that there was a response. When I checked the time I sent my request and the time they sent their response the difference was less than 30 minutes.
How is THAT for service?
Talk about exceeding expectations.
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Recent Comments
14
That is great service! In this day and age, it is very difficult to get good service. This again is a reflection of the quality of the folks behind WA. I never had an opportunity to ask for Site Support, but when I do, it is good to know that the service is excellent. Thanks for sharing.
Best regards,
Fred
Hello Fred, I was glad to share and to thank WA support by doing so. For me it really makes me feel as though I'm getting great value for my subscription.
Hi Julie, I’m impressed with them too. I’ve messed up my website twice in the past – totally my fault both times. Within 20-30 minutes they fixed it for me. I hope everything’s going super with your site by the way!
Ray
Everything's fine with my site now, thanks. I was so pleased with the support - hence this blog!
I love that about WA! Support here, whether from the platform or the support feature - it's all amazing! I'm glad you got your issue resolved!
This is a really awesome feature of WA, I am involved with other platforms where you sort of have to pester to get a response. So it is very refreshing to be here safe in the knowledge that we have technical people on our team.
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That Is really good! Usually those things can take so long, so good there wasn't a delay. Thank you for sharing ☺️