Transfer of Account Hasn't Gone Through

4
1.5K followers

On 12/21 I bought a domain and transferred my website to it. However, I haven't heard from Word Press about a pass word. I know the video says it takes time. Old site: bestoftabletwar.siterubix.com New site: bestoftabletwar.com. Any ideas about what is happening?

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Recent Comments

18

It is all fixed now thanks to support. Thanks for all the help.

Lately I've had problems buying domains at GoDaddy and changing the hosting to WA. It's almost unpredictable now as to when it's gonna go straight through or when you're gonna have to wait for a day before it shows up over here at WA.

The password issues don't occur for me until I choose who I want to host the site... usually WA!

I think I reversed things when I set up transfer because I am getting a redirect. So, I have sent support ticket.

I don't have a clue. If you can't get a good answer I suggest you send Kyle a personal message.

I agree with idea about support ticket.

Hello Betty, I assume that your initial transfer went through without an error message.You should have seen a BLUE message on top saying something like :Congratulations.......blablabla.

Now you need to click on build my websites. Do you see your .com site? If YES click on Details (to the right of your site domain name That takes you to an ADMIN screen with your NEW PASSWORD. Copy that, make sure you don't have a trailing space at the end and then click LOG ON. User name ADMIN, paste your password in and it should work. Let me know.

Thanks. I will give it a shot.

I got the password but the screen just jumps back to log in again. It doesn't tell me that password is incorrect, however. Kyle is in Chat Room. I'll ask him. Thanks.

Agree with lanesmarie... if DNS pointed to WA, then a problem with Go Daddy. Sometimes it can take 24-48 hours for domain to transfer with them apparently, but it certainly should have done so by now... so, yes, get in touch with Go Daddy directly. Good Luck and Merry Christmas! :-)

Thank you. I just finished a support ticket but I will now contact Go Daddy.

Hmmm, I've changed DNS settings from GoDaddy to WA a number of times, and it's only ever taken a few minutes each time before WA recognises the sites.

did you point the DNS here at WA! You will not receive any confirmation from Wordpress you will use the same password with the old one.

I re-checked to make sure but DNS is pointed to WA. Whenever I tried to log in it would say a password would be e-mailed to me. But, so far nothing. I will keep trying.

Can you not use the old password? Where did you buy the domain?

No, I cannot use old password. Bought domain at Go Daddy.

You are the second person having problem with Go Daddy! Your site in not loading it means there was a problem. Try to send a support ticket.

Thank you. I will. Listening to the video. It is so awesome.

Kyle is at the chat room, ask him!

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