Hiccups, Remedies, and a Surprize

I have a nice surround system with wireless speakers. Not going to mention names as I'm not a shill for the company. Suffice it to say that this company produces some very good and reliable equipment.

Last month, I turned the unit on and it began to immediately weird out. It was stuck in some kind of boot loop. Did the usual basic troubleshooting steps, unplug wires, cables and power for one minute, plug everything back in and power up. Same result. Check wires for damage etc., nada. Back burner for the time being. I'll figure it out later.

Quite by accident Wednesday night, I came across a post about the same unit as mine doing the same thing. A little digging and I found the problem being reported around the world. Seems as if this were software related. A little more digging and I found it was firmware related. Hmm.

More digging. I found that the company was repairing these units free of charge, and not only that, they were paying two-way shipping costs. Imagine that! It was late, I was tired so I went to bed. I'll start the process in the morning.

Thursday morning. Following advice of those before me, I went to the company website and went on live chat. Reported the problem and instantly was provided with ticket number, RMA and shipping label. No hassle! This company was standing behind their product. Printed label, went to UPS store and the unit is on its way for repair. Done.

Back in the bunker, I belatedly started my morning routine of emails and such when a curious thing happened. My internet went down. Called my provider, no outage in my area. They pinged and tested my modem, good to go there. Turns out my router went down, and it was out for the count. Damn.

I gathered all pertinent info on the router which is about 2 years old and went to my daughter-in-laws house. Jumped on her computer, went to the router manufacturers website to report issue. The router was still in warranty, just barely, and I was again surprised to learn this company also stands behind their product. A new router was on the way.

Late yesterday afternoon (saturday), the new router arrived. As we had dinner plans, I left it in the office. This morning I installed the new router, ran through the configs, and here I am, happily typing away online. Now comes the dreaded catch up.

Though I was away from the internet for a few days, I wasn't sitting around doing nothing, I used the time to write. I actually managed to write one complete chapter in one of my books, and begin another. Quite productive I must say.

To cap off this little update, I want to share a short bit with you. I received my first commission Friday night. The amount is a staggering two dollars!! Yay!! It didn't come from a traditional affiliate source though. You might recall awhile back I posted about an enterprising young lady who created a business through FB. Well, I linked to a post of hers which led to a sale which led to a commission.

All in all, this has been a very satisfying week in spite of a few set backs. Dead entertainment system being repaired, dead router replaced, both free of charge, a whole chapter written, and a commission. Truth be told, I never expected the commission, I linked to her business more out of friendship than anything else.

Right! I hope these last few days have been good to you all. Now it's time to catch up and see what I've missed.

Greg