Posts
2
Questions
1
Why repeatedly can't I choose one of my domains on site support to create a ticket to see where my w
Shortly after paying yearly subscription. Repeated attempts to create a site support ticket have failed. Can google ranked sites just disappear like this
You may need to empty the browser cache, refresh, and try again. Try the URL in a different browser or mobile device.
https://www.wikihow.com/Clear-Your-Browser's-Cache
It takes a bit to get going, this has happened to me before with a premium member whom I was trying to reach out by PM
Please reach out to site support.
https://my.wealthyaffiliate.com/websites/support
Edited:
You can also reach out to Carson.
https://my.wealthyaffiliate.com/carson
Went through the site support link you supplied here and happy to say I was able to create a ticket, Thank you. I'm sure site support will help now that I've managed to get a ticket through. They've always been good in the past. Thanks again
If this was recently, and you have been a member for as long as you have, then you should have no issues. Have you remained a member in WA since your inception date?
Jeff
Since this, site support has been able to assist me restore the site 100% very happy with the outcome.
See more comments
Why repeatedly can't I choose one of my domains on site support to create a ticket to see where my w
Shortly after paying yearly subscription. Repeated attempts to create a site support ticket have failed. Can google ranked sites just disappear like this
Hi - you still own the domain?
You have continued to pay the yearly renewal fee, as well as your WA subscription?
Have you lapsed your WA membership for any length of time?
If you are not a member for more than 60 days, then your website is deleted.
Site Support should be able to restore it if it is less than 6 months.
Yes I still own the active domain. There was a time that my membership had lapsed but it was far less than 6 months. I'll keep trying and thankyou
You may need to empty the browser cache, refresh, and try again. Try the URL in a different browser or mobile device.
https://www.wikihow.com/Clear-Your-Browser's-Cache
It takes a bit to get going, this has happened to me before with a premium member whom I was trying to reach out by PM
Please reach out to site support.
https://my.wealthyaffiliate.com/websites/support
Edited:
You can also reach out to Carson.
https://my.wealthyaffiliate.com/carson
Went through the site support link you supplied here and happy to say I was able to create a ticket, Thank you. I'm sure site support will help now that I've managed to get a ticket through. They've always been good in the past. Thanks again
If this was recently, and you have been a member for as long as you have, then you should have no issues. Have you remained a member in WA since your inception date?
Jeff
Since this, site support has been able to assist me restore the site 100% very happy with the outcome.
See more comments
Hi - you still own the domain?
You have continued to pay the yearly renewal fee, as well as your WA subscription?
Have you lapsed your WA membership for any length of time?
If you are not a member for more than 60 days, then your website is deleted.
Site Support should be able to restore it if it is less than 6 months.
Yes I still own the active domain. There was a time that my membership had lapsed but it was far less than 6 months. I'll keep trying and thankyou