About Funkydunc208
Rank 1982
4,002 followers Joined March 2015
I am a disciplined, motivated, self-starter who enjoys mentoring others. I have embarked on a new career path after 18 years operating and owning a

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174

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I am trying to change my password to wa?

I am trying to change my password to wa?

asked in
Getting Started

I have gone to account settings to change my password to WA. I type in the current one, a new one, re-type the new one but no, I cannot change it. Help me please! I am online f

I was having a similar problem over the weekend; I sent a ticket to site support and they sent me a link; I must admit I have been very busy and have not carried out the task as yet.Perhaps you should do the same.

Duncan, I'm assuming you remembered to save the new password...lol.

Not sure why that does not work for you. A few things I can think of are:

1. It does not meet the password rules for length and number/symbol mix

2. Or your computer is caching the old page and you may need to refresh your browser, CTRL+F5, or try another browser.

3. Or you've tried one time too many with the wrong password and it locks you out for a little while.

I'd normally advise to log out and log back in...but it might lock you out if neither your old or new password works right now.

On the other hand, if you have any recent WA email notifications, you should be able to come back in via any current link within that email. ~Jude

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