Honesty in feedback and comments
If there's one thing I love about the Wealthy Affiliate community is that it's the most friendly one I have ever met on the internet and I have accomplished a lot within the few months I've been here and I wouldn't be where I currently am without the support from Wealthy Affiliate.
However, if there's one place I feel that friendliness should take a backseat to honesty is when people are asking for website feedback. Personally, I've seen people praising websites that have clearly been slapped together in a haphazard fashion and the quality of the content is abysmal. It's always a red flag when I see a website which is basically one massive advertisement, have no traffic, minimal content and see people saying that the website looks good. I feel this is a dis service to the actual person because at the end of the day, he or she will not be making conversions on that site because we're too afraid to hurt their feelings. It's the equivalent of passing students that would otherwise fail. It sets them up for failure in the future.
I think the term I'm looking for is tough love. I would much rather have someone rip me to shreds and just be up-front and say that my website sucks and x,y and z needs to be done because that's the way we learn. It might sting, but I'd much rather have someone just tell me the truth rather than sugar coat anything.
We're on the internet and a lot of us are putting ourselves on the line. People aren't particularly nice on the internet and are very outspoken. It might be dependent on a niche, but negative comments on your websites from visitors is a very real possibility and having a thick skin is needed.
Lastly, a suggestion for the feedback would be the ability to make preferences for websites we want to review and the ability to ask about specifics.
1. Preferences
Just like writing site comments being able to offer feedback on something we already know about is preferable. I've been able to offer a lot better advice to people who have sites about video games. Because I'm a gamer I can easily compare their website to authority websites and see how they stack up. Furthermore, I always ask the question "would I buy anything from this website?"
2. Specifics
If something in particular is bothering someone I feel that they should be able to write out what they want feedback on. For example, someone might want to know specifically how their new widget tab looks. If they chose media and images, they might want to specifically ask if their new info graphics look good enough.
Anyways, those are my thoughts on the feedback that I've seen and
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Hello Darren, you have an interesting perspective. Tough love does not mean you have to be negative. When giving feedback there is a negative way of doing it and a positive. The negative is the way you are suggesting. For those who have been competitive, we understanding what to look for in the feedback coming from the coach. You can achieve the same thing by being positive. Letting the individual know what it is that they are doing well and what areas need improvement. Both methods are saying the same thing, just different approaches.
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While I agree that people should be honest when giving feedback, there's a way to do it without demoralizing the person on the receiving end.
Remember, a lot of people on here are newbies. You don't want to knock the wind out of their sails before they gather momentum.
Honesty without kindness is called brutality.
That's NOT why we're here. What I tend to do is find all the great things about their site and mention those first. Then I tell them specifically what they could improve on.
It's not enough to tell people their site "sucks". You've got to explain what the issues are and why these are issues. If you notice, Kyle and Carson are never mean in their feedback.