Hi Courtney,

I've occasionally had the same problem when receiving comments or feedback here...either the person didn't understand exactly how to give quality feedback/comments, or the differences between the two.

Most of the time I'll give them the benefit of the doubt, especially if I see they're new here...I too, hate to disapprove a comment or feedback since I know they might get barred from the comment/feedback platforms. If it's just spelling and grammar errors, I'll edit those in the WordPress dashboard after approving it.

Anyways, I'll always reply to anyone that comments/gives feedback, sometimes quite lengthily, if there's enough to work off of, lol, and thank them. Sometimes I get an answer back, sometimes not.

If it's something that is way too short to give much to work off, I'll still reply with a "thanks for stopping by and commenting. Let me know if you have any questions about the post, I'll be happy to help..." or something along those lines.

In doing so, I'm hoping they'll get the idea of how it's supposed to be done...not just a "nice site" for feedback/comments. And, if they leave a sort of negative comment, or one that disagrees with my post, I'll still keep it for the most part.

I'll answer back politely and do what I can to turn it around in my favor. So far, I haven't experienced this yet using the platform here, but once in awhile I'll get one of these "difficult" comments from the outside, ...thankfully nothing too rude, just people with a different opinion than mine so far.

I really do like that idea you suggested, Courtney...maybe there should be sample comments/feedback tasks added to the certification courses to allow people to use the features here once they pass those. It'd be a great way for new members to get their feet wet and learn by doing!

Thanks for sharing your excellent ideas here, Courtney. This is definitely food for thought...

Best wishes :) ~Sherry

Hey Courtney, I never discard a comment. I do what Ken suggested, EDIT. Hope that helps.

I like your second opinion. Meaning, if we are given the second time by the owner of the site to reconstruct our comment before it is finally disapproved.

Great question, Courtney. I know that opinions of others can't be controlled. I tend to manipulate their comments whether they are good, bad, vulgar, stupid, etc.
We all know the more comments on a website tends to gravitate people into more commenting. So I don't delete a comment whether I am offended or not. My opinion is irrelevant, just as the person that left a sleazy comment also irrelevant.
What I suggest is EDIT the comment to your liking, or at least remove what is irrelevant, possibly adding to the comment.
This helps in SEO of your website, as well as attracting more comments.

This is what I do. When I'm given lemons, I try to create lemonade.
Ken

Hi Courtney!
This is a great question. At present, the door to commenting is wide open for all. I guess this is for several reasons.

1. Anyone can purchase credits (revenue for WA)
2. Everyone needs comments, so in order to qualify (give and/or get them), you buy or earn credits

Having said that, I can see the difficulty in monitoring that without "discrimination."

The easiest thing to do in my opinion;
1. is to let the decision to approve or reject the comment remain with the requestor but...
2. if a comment is rejected on good grounds, reinstate the credit

David

Courtney, I've only done 3 or 4 comments and feedbacks, but I have no idea whether they were accepted or not. How do I know?

I wrote what I thought was a very nice comment on someone's site the other day. And yet still got denied. I guess he didn't like what I wrote. I don't know. I wanted to go back and read what I had wrote that got denied, but there is no where to see it.

How can we fix our mistakes if we do not know what mistakes we are making? If we use the comment section on site rubix, I think it should keep a record of the comment we wrote so that we can see it and try to determine why it got denied.