SSL Expired Again For WA Members Area
Updated
Kyle and Carson were both in Live Chat and Carson has renewed the SSL Certificate, it is now valid until the 8th April 2021
You might want to add this to a calendar reminder ;-)
Just a quick message to update you all.
There are a number of users who are unable to login to WA at the moment, or if you are logged in, you might be seeing an error in your browser saying that the connection is not secure.
This is due to the SSL Certificate for my.wealthyaffiliate.com expiring today (8th January 2021)
This isn't the first time, so let's hope that it gets fixed in the long run, by the technical support team setting calendar reminders to replace the SSL Certificate BEFORE it expires in the future :-)
SiteSupport and Kyle are all aware of the issue, and are working on updating it.
Once it has been updated, you will want to clear your Browser's Cache to allow it to pick up the changes.
Reply
Is it possible to add these reminders to renew SSL Certificates at least 1-3 days prior to their expiry, as it then won't affect members :-)
Not telling you how to do your job, just a suggestion to reduce member impact and complaints ;-)
Thanks in advance,
Mairi Louise
My experience and pain from the action cause me to conclude that it is one of the most thoughtless careless action in business. I cannot verify myself and to every time I asked Support to verify for me, as soon as they verify Google contacted me to say someone hacked into my email account and they show multiple countries from where the hacking took place and the devices used and I should change the password immediately.
Whether I changed the password or not I lost that email account for real! I lost countless hours, days weeks and months trying to get back these emails accounts without success.
All because of the areas of the business to which these accounts attached WA and otherwise. This is one big reason why I am not reaping success in WA. It will be an epistle to tell it all
DorcasW
PS When you ticket Support about issues of this nature, it is seen by blind eyes, and with all that is at stake, there is no help.
