It's All About The Customer
It's All About The Customer
Of course your online business, have products and services the you want to make money. You might have the best prices on the web right now. You might be way ahead of your competition. You might have the best looking website that money can buy.
Your business it not about that. It's all about the customer.
Everything you do should be about your customer, visitors, your prospects. Besides your customers are the one that determines whether your business go viral or go under.
Everything thing you do should focus directly on your customers, that includes, advertisements, products, cost, payment processing, website and your blog content.
You must know everything about your customers, What problems are they having? What kind of products do they like? What bargains are they looking for? What price are they looking for? Etc. You must know your customers inside and out.
Have a prosperous weekend my friend
Recent Comments
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We don't sell a product. No, we sell a service! Give the customer the feeling, that he is the #1 customer for you. Never mind how small or how big he buys.
Always remember: We are in the service business!
When you deal with clients you have to deal with two things. Solving problems and serving people. So you have to know how to deal with all kinds of people so that you can serve them the right way. You need them and they need you so it has to be a win-win situation without feeling yourself a victim.
I conpletely agree . People spend thousands on a site and it's not user friendly and they lack customer service and follow up which is Uber important. In today's world where everything is automated the thing that people always want is a World Class Customer Service experience.
Excellent advice brother, I second that motion, most business owners know more about their products than the customers they want to sell the products to,
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I've recently read an awesome book mentioning customers as your bosses. Most of the time, their complaints are actually opportunities waiting to be explored and accomplished. :D