Surely it's about time
Surely it has become time for WA to appoint some moderators for the feedback comment section.
I thought that feedback is meant to be constructive and helpful even if it meant pointing out problems with content, However it seems that unless you have only positive things to say when helping fellow members with their content they are more than welcome to reject your comments to your detriment not theirs.
I have to say that taking punitive measures against someone trying to help others seems like a rather pointless exercise. I often wonder why I bother when just because I point out a problem, the receiver of my input is free to reject it out of hand with a reason that is totally off the field of play.
Kyle........this really needs some attention
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Hi, Adrian.
Are you referring to 'Site Comments,' 'Site Feedback,' or both?
Excellent points.
Paul.
Well in this case Comments, but I guess it's relevant for both. People nowadays just don't like to be told the truth, unless is all shiny and beautiful.
No Kidding, Man.
Especially when you are trying to be helpful.
Have to be a little bit more careful with comments over Feedback.
With feedback, I expect criticism about my site.
With comments, I expect only what I ask for as per the post.
Let's see if things improve.
Kindest regards from Canada.
Paul.
Oh I am very careful, my comments were not a criticism, merely an observed compliment.
I can be much more careful, I have little use of the comments section, I only use it to help others, but I can stop that easily.
Rgds
Ade
Hi Adrian, thank you so much. This is long overdue. I now often hesitate to offer site comments and there are the odd times I just don't bother.
I have 45 approved comments and 4 disapproved. I am here to learn and if I am given a reason for the disapproval, I may consider it a lesson learned and move on.
All this for one point, and I need two before I can ask for a couple of comments about my site. That absolutely makes no sense to me.
I almost deleted the opportunity to offer comments yesterday, but succumbed to offering one. I have no idea if this was approved or not, all I know when I was writing out my comments, I had this eerie feeling I was walking on thin ice. I already suffer from anxiety.
Recently a comment I made was disapproved, that's OK. When I could not find the reason for the disapproval, it upset me and I wrote a post about it. I included my exact comment in my post.
The gentleman who disapproved was a righteous man. He did post his reasons for disapproving my comment. He also mentioned he always includes reasons for his disapprovals, but for some reason it was not present this time. Regardless of the disapproval, I now admire this gentleman for taking the time to write me and explain his reasons.
Adrian, I so agree with your statement. "Taking punitive measures against someone trying to help others seems like a rather pointless exercise". So very true.
Thank you for your post,
All the best,
Michael
SiteComments is not for website feedback, SiteFeedback is. So just be careful that you don't get the two confused, I think that the naming convention has a lot to do with this and we should call it "SiteAudit" instead of SiteFeedback, as it would make a lot more sense.
We are aware, and the problem with constructive feedback in general is that these days many people cannot handle constructive criticism, they take offense to it. So this is another thing that we want address as well as part of the education on the platform.
Thanks for the reply Kyle.
I would have thought that given the size and experience of the community, there would be more than enough willing members to provide a moderator service on both the comments and feedback forums. At the very least to moderate rejections.
rgds
ade
Kyle
Have just had a thought. As people seem resistant to having any kind of criticism of their work published perhaps you could think of changing the format of Comments to include accept and publish or accept without publishing then the precious amongst us need only show shiny complimentary comments on our pages.
Kyle
Sorry about this but am on one now.
A fairer format for Comments would be;
2 credits for a comment that is accepted and published
1 credit for a comment that is accepted but not published
All rejections should be moderated and if upheld should incur 1 debit to person placing comment
Rgds
Ade
Hi Kyle, I do understand that if you get rejected on a continual basis there is a chance you will lose access to the platform.
Who is it that makes the judgment, as to deem you guilty of low quality or irrelevant comments? I made a formatting decision as to commenting on a website.
Opinion on topic..........................................
Questions about topic.................................
Experience on topic....................................
OK this was not approved. I know better next time not to list what is asked for individually, with my comment's following the subject line.
Now there is this dark cloud that hovers over my head, while walking over this thin ice in fear of rejections whenever I am asked to comment. A mission if I so choose to accept.
"PS. Do know that if you have several SiteComment Rejections you will lose access to the platform. People don't want low quality or irrelevant comments on their website and it hurts the system if you are not contributing with value. Following these tips should really help you moving forward and help you avoid any rejections in the future." :)
Regards,
Michael
Are they (or you) confusing feedback with site comments? Sounds like that's what they are doing. Perhaps we need to define the two on here, yet again.
No. I think that some people think that both applications are there to have smoke blown into renal recesses and when that doesn't happen they just reject.
I gave up smoking several years ago, and so I just present my honest opinion.
So when someone asks for opinion on article or subject matter?????
What is that to be translated as?
Please blow smoke up my ass?
I would think they would want feedback, and if you are giving your opinion, say, in a PM, after reading a post, I'd say that would be wanting feedback. Giving comments on the comment platform is one thing, but outside that, folks should be more specific about what they are asking for.
I wouldn't mind but the comment I gave was incredibly positive regarding the content. I just mentioned that I found it rather difficult to read, but that had given me a chance to digest the content and take stock of how up-lifting I found the message.
Rejected because he was not needing suggestions that supported his point???
I mean come on!!!
I don't know,what do you think, here is my exact comment.
Thanks for generating so many points of view and thought.
Although I found your article more than just a little difficult to take in, in one bite, I have to say that with a little persistence and more than just a couple of attempts to read certain sections, I found the whole experience rather up-lifting.
kind regards
adrian
I stand to be corrected if I am in the wrong
You could make that comment on my site and I would not reject it. Why did he ask for your opinion if he really didn't want it? That's a strange one.
I would not have rejected that comment and used it as an opportunity to engage with you. It's too bad that the author didn't recognize that this comment could've resulted in some great interaction and been a benefit to his site.
You're all good in my book!
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There are individuals that really cannot give space to others with minor grammatical errors, that's in my case. Although I think my comments are comments they were disapproved.